Telephone techniques

telephone equipment

100

What is the primary instrument used by patients to communicate with the office, hospital, labs, etc?

telephone

200

What instrument is used that has several telephones and lines for incoming and outgoing calls for large practices 

multiline phone

400

Physicians and other medical personnel often need to be reached when they are out of the office what is used?

pager

500

what is TDD?

its a equipment used for the deaf that looks like a laptop

telephone etiquette

500

What are the five c's

Completeness, Clarity, Conciseness, Courtesy, Cohesiveness.