Name that Team!
Who provisions people for the portal?
Tech Support
What macro do we use to send to Billing?
Assign to Billing
Where do we go to send a saliva kit out?
Normal Sample Table
What tube type is required for a Heme blood draw?
EDTA
Who manages the CS Outbound team?
Tiffany Dreifke
Who requests Additional Tissue for our Lab?
Tissue Resolution
What macro do we use to add on HRD?
Order Processing to Lab Support
What do we check off when we need a patient consent before testing?
Need Patient Signature of Need Release of Info in Tumor Sample Request Status dropdown.
What type of specimen needs to be spun down into FFPE?
Tissue
Who manages Tissue Resolution?
Danielle Nosal (but we'll also accept Aaron Volk)
Who reaches out for Missing Order Items?
CS Outbound
What macro do we use to Assign to Intake?
Assign to Intake or Assign to Intake w/ Note
What table is used to mark off for Germline Addendums?
Orders Table
What are the requirements for HRD if the diagnosis is Breast Cancer?
Normal Sample
40% tumor
Written confirmation
An order is stating it is in Report Generation in QB. What team do we go to for a status update?
Report Generation (Report Delivery Channel)
Who adds IHC's to orders?
Order Processing/Intake
When we are looking for a status update on a sample, what macro do we use when sending to Lab Support?
Status Update - Assign to Lab Support
Name the fields to fill out for a Custodian Lab Rejection
Tumor Sample Receipt Status
Tumor Sample Receipt Status Date
Tumor Sample Receipt Notes
Custodian Lab Rejection Reason
Date of Last Pathology Lab Follow Lab
Which method of decal is okay for our testing?
What should you do before sending an email for a report to be amended due to incorrect information?
Make sure Intake/OP has updated all necessary information?
What person on CS do we route Medical questions to?
Ravi
What macro do we use for consent upload?
Consents and Uploads Only
What is the best tool to use in QuickBase to know if a sample is out of sequencing?
Internal/External Status
Name three rejection reasons.
Excessive Hemolysis
Insufficient Tumor Percentage
Received unlabeled
Etc.
What does NGS stand for?
Next Generation Sequencing