General Knowledge
This visit type is used to launch a decision tree
What is "MH"
Only these employees can add a PCP to patient registration.
Who is clinical staff (MD, Nurse, MTA)
This is the definition of a connectivity error.
What is RTE cannot connect to the payer at this time?
This coverage is always last in the Filing Order
What is Medicaid?
The other name for Active Request is this.
What is Order?
What is the City (ZIP) field?
The ACO program will display this insurance coverage which does not require any changes or updates.
What is Medicare Partners Collaborative?
This is an example of a data mismatch
What is group number, birthdate, or relationship code?
Use this to identify when the patient is uninsured.
What is click the Self Pay box?
You will get a warning if you haven't linked one of these to your appointment.
What is a Referral?
This adult is responsible for paying the bill.
Who is the guarantor?
This screen provides all the information about the patient appointment that has just been scheduled.
What is the appointment review screen?
Experian color codes this information
What are copay amounts?
You add a coverage from here.
What is the Add Coverage Hyperlink?
It generally takes this many days for a referral to be approved by an insurance company.
What is 14 days?
You are considered a new patient if you have not been seen in a department within this amount of time.
What is three years?
This holds a time slot for a specific patient or visit type on a provider schedule.
What is a block?
This is the error when a patient is not found by the insurance company.
What is a content error?
The answers to the questions here will determine the filing order for patients with Medicare.
What is the MSPQ?
After Scheduling an appointment, you will be directed to this screen.
What is Registration ?
All Workers' Comp accounts and coverages need one of these.
What is a claim?
Use these to make sure you schedule correctly in different departments.
What are decision trees.
This error tells you the patient has Anthem Senior and not Medicare A and B.
What is Replacement Found.
The relationship to subscriber should be listed as this when the member is a dependent son or daughter on a parent's coverage.
What is Child?
These are the two options for launching the scheduling feature from a Referral or Active Request.
What is highlight the appointment and Right Click
or
Highlight and click "Schedule" at the bottom of the screen?