People
Who is the VP of Operations?
Chris Pope
What does CPO stand for?
Confirmation of Physicians orders
We can enter the building using the lobby
False - use Customer Service side entrance
What information needs to be verified on all orders?
Name, dob, insurance, address and doctor.
Who is the VP of Finance?
Debbie Pope
What does DME stand for?
Durable Medical Equipment
A prescription is a legal document, bound to NYS laws.
True
What needs to be obtained when taking down the PBM information?
RXBIN, RXGRP, RXPCN
Who is the Director of Operations?
Lisa Bambi
What do you do if a person calls and states they received the wrong item?
Email Reships
False - need to confirm all demographic information.
Stool and urine
Who is the VP of Purchasing?
Justin Pope
What key do we use to navigate through the AS400?
Tab
If someone wants to order supplies, they can not send an email.
False, they can email us
What comes out of a Urostomy?
Urine
Who are the managers of Insurance & Billing?
Lauren and Shannon
What to plans can we not bill for hard DME?
NY Medicare and Emblemhealth
HIPAA stands for: Health Insurance Privacy and Accountability Act
False - Health Insurance Portability and Accountability Act
An ___________ connects the insulin pump delivery device to your body. It works that same way an intravenous line does.
Infusion Set