Product Knowledge
The amount a member is charged each time they use their courtesy pay.
What is $35?
114th & Dodge's Part Time Vault Teller
The software Centris converted to in 2019
What is Keystone?
The five Core Values
What are Passion for Service, Own Your Role, Winning Spirit, Do the Right Thing, and Bring It Every Day?
A measure on a scale of 1-10 with categories such as Professionalism, Product Knowledge, and Able to Respond to Needs
What is Satisfaction?
This is the number of different checking accounts Centris currently offers.
What is four?
The Electronic Branch Manager
Who is Sam Koebel?
Centris' name prior to 2000
What is Bell Federal Credit Union?
To be a trusted life-long financial partner
What is Centris' Mission?
Someone who is not likely to recommend Centris to a friend or associate
What is a detractor?
A method to help members determine which checking account they should open.
What is the Haberfeld Process?
The (3) Retail AVPs
Who are Ron VanSkiver, Kasha Wilson, and Diane Cruz?
The number of branches Centris currently has
What is 15?
Categories Centris has won for Best of Omaha 2022
What are Credit Union and Auto Financing?
The three CSP scores that we focus on
What are Performance, Satisfaction, and Net Promoter?
These are two products that Centris no longer offers, but some members may still have.
What are Checking Plus and LOC?
The CFO
The first person to sign the Omaha Telephone Employees Federal Credit Union charter
Who is Pearl Scheid?
Centris' Vision
What is "Centris is the place where everyone wants to work and belong?"
The person at 114th & Dodge with the highest Satisfaction for 2021
Who is Barb Stanbro?
What is the Visa Signature College Real Rewards card?
The EVP of Retail
Who is Ann Helm?
The year Centris was started
What is 1934?
The winner of the 2021 Spirit of Centris award
Who is Chrissy Cascioppo?
9.61
What is the Satisfaction score 114th & Dodge had for 2021?