Policies and PROcedures
"Hi, I'm from the ministry"
TCI-Qs
Manager-Schmanager
I ran out of clever headings....
100

This term refers to our legal requirement under legislation to act when there is suspicion that anyone under the age of 18 may be at risk of harm.

Duty to Report

100

It's the full name for the ministry acronym MCCSS and MOH.

Ministry of Children, Community, and Social Services. 

and 

Ministry of Health

100

These stages, in order, represent the Stress Model of Crisis

Baseline, Triggering, Escalation, Outburst and Recovery

100

The newest member of the ITS leadership group holds this as her favorite movie.

Titanic (yes, seriously)

100

Prior to entering beyond the front lobby, these 4 steps are required

1. Don mask 

2. Complete screening via MESH 

3. Present GREEN approval to receptionist 

4. Wash hands (ABHR)

200

A series of 2 (potentially 3) discussions required following the use of physical intervention AND its required timeline of completion

Debriefs (within 48 hours following incident)

200

This individual has a designation to oversee what goes on during a shift with their peers and is a ministry requirement in a residential setting

Medication Charge Person/Charge Person

200

These are the only instances which permit the use of physical intervention with a child

Imminent risk of harm to self or others

200

Your Operations Manager is a proud dad to these two young boys.

Nolan and Paxton

200
As per Conscious Discipline, this skill, is connected to the Power of Acceptance.

Empathy

300

This timeframe offers a safe window of medication administration to a child

30 minutes before or after time of administration

300

This requirement is needed within 30 days prior to entering our residential program OR 72 hours following as per ministry guidelines

Physical Exam

300

This phrase characterizes anything that makes challenging behavior or traumatic responses more or less likely to occur

Setting Conditions

300
One now former member of the ITS leadership team has large collection of this at home

Crystal OR gargoyles

300

This command is used to inform all staff that there is an unsafe situation within the building and doorways are to be shut.

"Clear Hallways"
400

This individual can be identified at admission by a child to assist a service provider in properly taking into account identity/cultural characteristics for the treatment plan

Resource Person

400

When children receive communication in the mail/digitally, these 3 entities are exempt from staff being able to review the contents of the documents

Lawyer, Ombudsmen, Member of Legislative Assembly/Parliament

400

This action between adult and child is used to provide immediate support to reduce emotional distress/crisis and its intensity

Crisis Co-regulation

400
One of your fearless program coordinators has this number of pets at home.  

7

400

This recommended frequency by security is how often we are asked to test our PAL devices at an alarm station.

weekly

500

This child designation involves strong supervision when a child presents at significant risk of self harm; including during toileting and sleeping.

Close Observation

500

These items are reviewed at regular intervals with children in the Program and we need to ensure a child understands them.

Children's Rights

500

The Limbic system is also commonly referred to as this, as per TCI.

Emotional Brain

500

One member of leadership has this phobia, which is present in the Glengarda building

Claustrophobia (the elevator!)

500

These inspections by staff are a ministry requirement every evening in the residence and are documented in the communication log.

Kitchen equipment

Playground equipment check 

Fire door check 

Unit check/secure

Laundry room check