Vocabulary
Goal
Something you want to accomplish or do.
What is the basic skill to all studying and learning?
Reading
What are 4 ways to show you have people skills?
What we say, how we say things, the way we look, the things we do
Skills
The ability to do something well.
What's the difference between hearing and listening?
Hearing is done with your ears only and listening is understanding what you hear.
Full-time
40 hours or more
How do you improve your reading skills?
Studying more and reading more
Why are good communication skills important in the working world?
Because it can be costly to your employer and for everyone to be able to work together.
Strengths
Something that you're good at.
Being a good listener will help you become a better _________________.
Worker
Part-time
39 hours or less
What are the two types of attitudes that people show on the job?
Negative and positive
What are the 4 basic communication skills?
Listening, Writing, Speaking, Reading
Communication
Process of conveying a message, though, or idea in a way that the message is received and understood.
What are some things to follow when speaking to others?
speak clearly and distinctive, speak to the listener, use standard English, talk with the listener not to the listener
Community
Group of people living in the same place.
What should you do if you are unable to attend work?
You should call your employer ahead of time and coordinator to let them know why.
Expressing _________________ will encourage customers to continue doing business with you.
Appreciation
Listening
When a person is giving their full attention to someone who is talking.
What are some of the 10 important people skills?
Highly likable, Be a master of communicator, Social Assertiveness, Be Charismatic, Be an Influential Leader, Pitch your ideas
Teamwork
Combined action of people working together to accomplish something.
Why should you organize a schedule?
So you can write down daily what you need to do.
What are some rules to get your emails noticed?
Don't over communicate, be polite, check your tone, make good use of subject lines, keep messages clear and brief, proofread
Speaking
The action of conveying information or expressing one's thoughts and feelings in spoken language.
What are some types of teamwork?
Communication, problem solving, creativity, dependability, respectfulness