MSB
Selling Points
Potpourri
State Specific
Potpourri 2
100
This started out in the 18th century as a wall covering used to help insulate a room and provides a more durable surface than a painted Sheetrock wall. We only ask about it, if the home is over $600k.
What is Wainscoting?
100
Last year, this percentage of clients rated our claims service as excellent, or outstanding?
What is 87%
100
CLUE, otherwise known as this, is a database of past losses claimed by an insured as paid by other carriers.
What is Comprehensive Loss Underwriting Exchange?
100
In this state, we have to offer an auto policy, even if someone has 10 at-fault accidents in the last 3 years.
What is North Carolina?
100
When a client's mailing address is different than their physical address because the policy is for a home they are purchasing. And they tell you they are moving to the new home 1/31/22. You add documentation IB OTH, and then put this in the text summary.
What is ADD 01/31/22
200
For MSB purposes, this in-ground pool would be considered what type of pool?
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What is detached?
200
This percentage represents the number of auto collision claims that are paid within 7 days of being reported.
What is 69%
200
These 2 states don't like us discriminating based on the breed of a dog.
What are Nevada and New York?
200
In these 2 states, letting a client know we are running credit isn't enough, we have to read a special script.
What is Virginia and Oregon?
200
Rather than asking the client if they would like to get the quote on the other product of a bundle, this 4 letter conjunction helps get right to the quote.
What is "Let's"?
300
If a client's home has Hardi-Plank siding, you enter it into MSB as this?
What is Cement Fiber Shingles?
300
This percentage represents the number of home claims that are resolved within 30 days.
What is 82%
300
These are the states that we no longer can write an Umbrella policy in.
What are CA, NV, NJ, NY & TX?
300
There are 3 states that we currently can sell in that do not require any driving experience (or a u/w exception) for our Named Insureds. This is 1 of them.
What is MD, HI, or PA?
300
Our partnership with Costco started in this month in 2001.
What is March?
400
This swamp cooler, a common way to cool your house in the Southwest states, would be entered as what in MSB?
What is an evaporative cooler?
400
This number represents the percentage of collision claims that are settled within 30 days.
What is 90%
400
These are 4 of the 6 states are part of the Choice program, so we have to transfer a call to the choice team for Costco Members looking for a quote.
What are AZ, GA, IL, ND, OH & WY?
400
In this state, we can insure a recreational trailer without having any other vehicles on the policy?
What is Maryland?
400
This endorsement reimburses the client for the difference between the actual cash value of the vehicle and the replacement cost of a new vehicle when it is a total loss.
What is New Car Replacement Coverage?
500
The client who owns this home calls to get a home quote. How many kWH photovoltaic system would you enter in MSB?
What is a 12 kWH photovoltaic system (57 Panels)?
500
This number represents the number of total loss collision claims that have a payment within 5 days of being assigned to the total loss department for handling and settlement.
What is 49%
500
According to our call flow guidelines, this approach to closing is when you begin the quote by planting the seed that we will get the policy started, and then follow up with asking for the sale right after providing the rate
What is the Tie Down Approach?
500
Out of all the states we can sell auto insurance, this number of states would be a decline if there is an AFA or MV in the last 3 years.
What is 10? (AR, AL, CO, FL, KY, MS, NE, NV, NY, SD)
500
Our former underwriting name is IDS Property and Casualty. IDS stands for what?