Down with the O.P.S yeah you know US
What are the 4 areas of the OPS Cycle in order?
Asset 180, SWOT, Comp Studies, Business Plan
What is the order of the sales funnel
Area, Builder, Community, Neighborhood, Lifestyle, Floorplan, Features, Homesite, Terms
Who do you go to if you have issues with Marks?
Matt Lindsay
Which lights are to be left on at the end of each workday?
Only lamps, except friday nights.
Trash talk at the special olympics?
Austin Roff
What does SWOT stand for?
Strengths, Weaknesses, Opportunities, Threats
Which 2 concepts of the funnel can be switched?
Floorplan and Features
Who is in charge of collecting design center money deposits?
Each design studio consultant
What is acceptable scent to be burned by a candle in the model?
Whatever Lisa has given you and was approved by marketing..
Never break the law?
Jasmine or Brandon
How often do you update your Asset 180 in NHC?
Every Quarter
How do you move someone back up in the funnel?
Answer, transition, question
Who is in charge of the parking lot upkeep next to the models?
Construction supers
What are the sales agents' responsibilities before entering the model for a day of work?
Drive the community, walk through specs, pick up garbage around the model, check community signage, double-check flags.
Network at a funeral?
Logan
Where do you get reports for your comp study to complete your business plan
OPS Cycle, Reports, Full Competition Reports
3 goals of welcome
Opening the sale, Relationship building, setting expectations.
Where can you find the legal name of the Metro district in your community?
The assessor's page
Where do prospective buyers fill out their registration info?
DSO
Be Super uncomfortable at a strip club
Michael Baker
DO you have control or influence over the OPS Cycle?
Influence
Name 4 of the 6 types of questions in discovery.
Alternate Choice, Explanatory, Clarifying, Leading, Hypothetical, Building Agreement
Who is your builder?
Challenger homes?
What is the process for handing out soils books and where do you order them?
At time of contract and ordered through Lisa until its in basecamp.
Overreact to everything on Earth...
Emily