Onboarding New SMB
Book Review
Document Request
100

The 3 places to enter the SMB Contact Name & Telephone?

What are ...

•Onboarding Document

•IEP Permanent Notes

•SMB Tracker

100

Where do we go to find the Workflows for Book Reviews? 

What is...

The Team Broyles Sharepoint documents Monthly Cadence folder

100

The Due Date of the Document Request?

What is the 5th 

200

The 4 Steps FOE does when onboarding a new SMB?

What are ...

Welcome Letter

Welcome Chat

Welcome Call

Add Permanent Note Template into IEP

200

When getting a new SMB where do you enter the note that you've sent the Welcome Letter?

What is...

What is the NOTES field on the Engagement Dash board screen in IEP

200

The Document Request Block Date if not received?

What is the 8th.

300

The 2 Steps BOE does when onboarding a new SMB?

What are ...

Document Request and Checklist 

Add Monthly Service Delivery Template to IEP Notes

300

Once you send your document request when do you complete the checklist in book review?

What is...

Immediately!

300
To block a Document Request?

What is to get Lead Approval.

400

The tab on the new SMB Onboarding Document (name 5 of 11).

What are the ...

FoBos Notes

IEP Notes

Welcome Letter

Overview

Business Overview

Banking Overview

Account and Settings

Balance Sheet

Profit and Loss

General Ledger

Chart of Account Listings

400

Once the book review checklist has been updated, what is the final step in the workflow?

What is...

Updating the SMB Tracker and Update the Monthly Note in IEP

400

Name of template for SMB who has all Auto Import Documents?

What is Monthly Document Acknowledgement Template.

500

Remove sentence from the Welcome Template regarding Reporting Package.

What happens when the SMB Box folder is missing from Cleanup and you are sending the Welcome Letter to new SMB?

500
What's the difference between Project and Tasks?

What are...

Projects in IEP and what are Tasks in Book Review?

500

The component required at the bottom of each Document Template?

What is the list of statements needed, both auto import and statements to upload.


What is the list of checklist items of statements being requested.