Stepping into the Virtual World
What is virtual communication?
Virtual communication is using technology to communicate across distances such as space, time, and organizational boundaries (Page 252)
What does TL;DR mean?
Too long, didnt read
Name one commonly used video conferencing tools today.
Zoom, Skype
Wat is virtual communications?
According to the Harvard Business Review, this style of collaboration and communication is not preferred to in person interactions
Name one of the three critical process-oriented roles
Possible answers
⁃ Completer-Finisher
⁃ Implementors
⁃ Project Coordinator
What is the downside to virtual distance?
The more time we spend communicating through a screen, the more distant we tend to feel from our colleagues. (Page 258)
How do you make sure your writing leaves the right impression?
short, to the point
Name one useful feature of video conferencing.
desktop sharing, audio/video recording (pg. 274)
What is interpersonal communication?
This is described as the “third pillar of communication”
What are some examples of non-verbal ques?
Body language, tone, context. (Page 257)
What are the three types of physical distance and an example?
geographical distance: different city, town, or state
temporal distance: different work schedules, different time zones
organizational distance: conflicting organizations, and different team projects or departments (Page 260)
When communicating in writing, how do you eliminate confusion?
Use language/jargon your reader knows, be thorough/concise (pg. 268)
How do you avoid technical difficulties?
How do you avoid technical difficulties? (Answer: Learning the system pg. 277)
Name one of the four possible interactions in which a professional team is considered at least “partially virtual”
Possible Answers:
⁃ What is same time, same place
⁃ What is same time, different place
⁃ What is different time, same place
⁃ What is different time, different place
What is the downside of social distance in the workplace?
When there are differences in social status that cause people to feel as though there is a gap between them and others on the team, as a result, are perceived to exclude other team members in social activities or frequency of communication (Page262)
What is a benefit of affinity distance in the workplace?
If affinity distance is high, teammates do not feel emotionally connected to one another, which can make it very difficult to motivate them to work harder, adjust their behavior, or adopt new practices for the benefit of the team. (Page 262)
What is the most effective medium of the Richer Media Theory?
face to face meeting
What is one way to show you’re being a good audience member on virtual presentation?
Maintaining eye contact
What is Inspirational Leaders & Bi-Cultural’s
There are two types of traits or “personalities” that are important to have in a virtual team, name one or both
How much of your audiences screen do you have for visuals?
50% (Page 277)
What is something to beware of when dealing with cultural distance? Give me an example.
Beware of limiting yourself to an oversimplified definition of culture. Culture is a complicated concept, encompassing all knowledge, beliefs, morals, laws customs, and any other habits that people have as members of a particular group or society. (Page 262)
What is one way to make your message more effective for small screens?
section headings, bullet points, numbering
What basic rule is incredibly impotrant when presenting?
Punctuality (pg. 277)
Name one of the four ways in which a manager would assist possible issues of a multicultural team, to get the 500 points, also explain what the answer is
Possible Answers:
⁃ Adaption (Acknowledging cultural gaps openly and working around them)
⁃ Structural Intervention (changing the shape of the team or reassigning roles)
⁃ Managerial Intervention (setting norms early or bringing in aa higher-level)
⁃ Exit (Removing a member)
Name four things to pay attention to during video conferencing
Your webcam, background, wardrobe, and background noise.