Square Culture
Who is the CEO of Square?
Jack Dorsey
How many years of experience does 24-7 intouch have?
Over 20 years
What does TL;DR stand for?
Too Long; Didn't Read
What was the last memo we were completing with our teams?
Memorandum: Uso adecuado del auxiliar ACW & EXTRA ACW
What is Square’s purpose?
Economic Empowerment
Be performance driven, and focus on the wins each day. By fostering a competitive spirit, you can set the bar for excellence within your team and our industry.
We like to win!
What is the cadence for the TL;DR?
Weekly
f I want to see the completion of the memos with my team, where can I see it?
Memotracker
What macro can I use if the seller is saying: My Contactless reader isn’t working and I’ve done all the troubleshooting steps on the Support Center. I just bought it 6 months ago, is there anything I can do?
Reader {R12 Warranty}
New ideas are always welcome and you are encouraged to push the status quo every day. Equally as important is being able to execute on a vision, which means developing a plan and a team to follow through on that vision.
Inspiration needs execution
What is the TL;DR for?
This is a weekly digest of all product updates, launches, workflow changes.
Is it enough to mention "with whom do I have the pleasure of speaking with?" to verify P1?
No, the advocates should always ask at the beginning of the call for the email of the account, and the full legal name of the seller
With the Square Ecosystem we help our sellers in every stage of their business, what are those stages?
Start, run and grow
By focusing on more than just the bottom line, we are able to invest time and resources into our employees, partners, and communities.
We judge our success on more than just making money
Square Appointments offers a new language to Support our seller in Spain, what is this new language?
Catalan
P1 was verified correctly if the seller does not mention his last name, but his email and his first name match?
No, when verifying P1 the advocate must make sure to verify with the full name listed on the account, otherwise it is considered that it is not possible to verify P1.
What is the name of the platform in which our sellers can ask questions and help answering questions as well?
Square Seller Community
We love our team, clients, and partners. We work with brands we love, and we hire people who share our ideas and passion. It is why we come to work.
What we love most about our home is who we share it with.
In which country are we going to lunch Square Marketing soon?
Ireland
What are some of the consequences of violating PII?
Identity theft, Financial Loss, and Lose credibility