Show:
Stress Model of Crisis
Crisis Communication
Behavior Support Techniques
Safety Interventions
What Is?
100

A crisis occurs in a young person when?

A young person's inability to cope results in a change in behavior. 

100
Silence, Nods, Facial Expressions, and Eye Contact are examples of what kind of techniques.

What are Nonverbal Techniques

100

Signals the young person to either begin a desired behavior or to stop an inappropriate action?

Prompting

100
What are two predisposing risk factors of a physical intervention?

-Obesity

-Individuals under influence of drugs /alcohol

-Prolonged violent physical agitation

-underlying natural disease

-Hot, humid environments

-Individuals taking certain types of medication

100

The goal of physical intervention is to?

Ensure Safety

200

The two goals of Crisis Intervention are?

Support and Teach

Support: environmentally and emotionally to reduce stress and risk

Teach: Children better ways to cope with stress. 

200
Communication technique that involves tone of voice, open and closed questions, and possible door openers. 

Encouraging and Eliciting Techniques.

200

The use of "nearness" as a behavior support technique.

What is Proximity

200

A fatal respiratory arrest in which the ability to breathe is compromised by the positioning of the body in relationship to its immediate surroundings. 

Positional Asphyxia

200

Providing immediate help and support to reduce the emotional intensity, resolve the immediate crisis and keep the child in the program are all goals of?

Emotional First Aide

300

During this phase, a young person becomes more and more aroused, upset or agitated and begins to be disruptive and destructive.

Escalation Phase

300

Facial Expression is what percentage of meaning in spoken communication?

55%

Facial expression-55%

Tone of Voice -38%

Words-7%

300

A technique used to give young people a little help through the first few steps as a task or to get over a stumbling block?

What is Hurdle Help

300

True or False?

It is ok to restrain a youth in the prone position on a mattress or surface that can conform to the contours of the face?

False

300

What are two examples of what physical restraint is not used for?

-Demonstrate Authority

-Enforce compliance

-Inflict pain or harm

Punish or Discipline

400
During this phase, the young person acts in a manner that could cause self-injury or could endanger other people and the environment to extent that you now must intervene and contain the situation. 

Outburst Phase

400
What is the skills utilized that helps youth " talk it out rather than act out".

Active Listening

400

Statements that assist youth with direct guidance when behavior escalates or the youth's ability to make rational decisions decreases.

What are Directive Statements 
400

True or False?

In no event should weight be placed on the youth's back, upper torso, neck or chest area?

True

400

Four questions to ask at the outset of a potential crisis to identify the most appropriate intervention strategy are

1) What am I feeling now?

2) What does the child feel, need, or want?

3) How is the environment affecting the child?

4) ??

How do I best respond?

500

What are the three possible outcomes in all crisis situations?

1- Lower (Abuser)

2- No Change (Firefighter)

3- Higher (Educator)

500

Reflective Responses and Summarization are involved with what type of communication technique?

Understanding Responses

500

This technique requires you to suggest the youth go to another quiet area or a different room or away from stimuli when they are upset and being stimulated by someone or the environment. 

Time Away

500

Respiration, Skin color, Level of consciousness and agitation, and range of motion are examples of what during a restraint.

Restraint Monitoring

500

Physical Restraint should only be used when:

1) The young person's individual crisis plan indicates it.

2) Our professional dynamic risk assessment indicates it

3)  ?????


Agency policies and state regulations approve the restraint