UPS
Designated to support qualified SMB and enterprise customers. Built with export the primary focus. Requiring the IAE and IASM support before adding a new account are all requirements for which program?
ICA
The ICS program will not take full problem resolution ownership of the what?
Proactive monitoring of routine international exceptions
When selling internationally, it is recommended that you obtain a copy of the customers __________ _______.
Commercial Invoice
48% of Salespeople never do this?
Follow up with a prospect
Gaining agreement on tasks and assignments will test the client’s commitment to ______.
Change
Customer imports finished goods or export finished goods. The product is pre-packaged in cartons and fits in the UPS small package or LTL network. Product is pre-sold with the final destination known prior to arrival at port or border. One to many relationships are all good qualifying criteria for what solution?
Trade Direct
All your products can be classified correctly, your duty optimization strategies can be managed, a whole lot of headaches can be avoided. Are part of what solution?
STTAS
Customer who ships ocean freight or air freight using another carrier. Customer who imports freights unloads it labels and tenders its UPS small package. Customers who have a lack of space in their warehouse. Customer who wants to improve time and transit. Are all potential customers for what solution(s)?
Trade direct air or Trade direct ocean
U.S. companies import and have distribution operations. Reevaluating their distribution network are the right customers for which solution?
World Ease
_____ utilizes proprietary technology and trade experience to conquer even the most complicated product catalogs.
STTAS
_____ ____ can extend a customer's global reach without international infrastructure, Increase capital investment, and Additional warehousing.
World Ease
The best time in the sales cycle to have an international strategy session is _______ or _____.
Explore or Build
Commercial Invoice, 3461 Form, 7501 Form and Temporary Addsheet. Are available for view or download where?
QVMI
Improving customer clearance, removing clearance barriers, resolve concerns prior to implementation are all part of what strategy?
Brokerage Strategy
Puts the customer in a position of owning the process with you. Allows you and your team to deliver on the promise of your negotiation. Emphasizes building a long-lasting relationship. Reduce the risks of uncertainty around change. Are all good for the ______________ ____.
Implementation Plan
When did the USMCA take effect?
July 1, 2020
The self-guided International implementation checklist can be found in _______ by researching implementation Tool-New international product.
Seismic
What are the four product qualifiers for World Ease include?
Must have an IOR
Freight must be non palletized
Finished goods not requiring additional assembly
Product values greater than diminmus
The _______ _________ __________ team contacts customers to obtain missing data and documentation to resolve held shipments.
Central Exception Resolution (CER)
What is critical that the customer should do during pickup for all international packages?
Upload PLD's
A _________ ________ can improve a customer's delivery experience with UPS.
Brokerage Strategy
Which support group is not customer-facing?
International Shipment Resolution Group (ISRG)
During the training, it was noted that using Trade Direct Air injecting directly into the UPS facility can reduce transit time by?
16% to 33%
An individual. An entity. Assumes all legal liability regarding the clearance of a shipment. Responsible for retention of records related to import of goods. Are parts of what Document?
Importer of Record (IOR)
The acronym CKE stands for?
Central key entry