Fact or Wack?
I got my Req number in STARSource. I'm done now, right?
What is Wack?
In order for any Req to be processed, you must also complete the SRC Submission form in QuickBase.
The number of computer systems I use in order for my Reqs to be processed.
What is 2?
STARSource (generates Req #)
Medicaid CM Staffing QuickBase (triggers SRC Form and processing steps for "official" approval)
The due date and time SRC Submissions must be entered (with complete and correct information) in order to begin the SRC process each week.
What is Tuesdays at Noon ET?
The name of the person(s) who can help me with my SRC Submissions.
Who is Melanie Bleck (or Kimberly Mahoney)?
The name of the search engine I need to use for my edits and entries to save in QuickBase.
What is Chrome?
There are step-by-step instructions to help me enter my SRC information in both STARSource and QuickBase.
What is Fact?
STARSource: All Care Management Medicaid Leaders Teams Site > Hiring Documents > StarSource Documents > StarSource - New Req Step-by-Step.docx
QuickBase: All Care Management Medicaid Leaders Teams Site > Hiring Documents > SRC Internal Approval Documents > New Submission - SRC in QuickBase.docx
The first of the 2-step Medicaid CM Staffing QuickBase process for requesting a backfill/replacement.
What is complete the Resignation/Promotion details?
In general, how long it may take for a Req to be approved from start to finish.
What is 2-4+ weeks (assuming there are no questions, errors, or other delays)?
The name of the Finance person who approves Additional FTE positions.
Who is Bryan Nazworth?
FYI, it is also a recommended to cc your CEO/Director, but Bryan provides the official approval for Additional positions for your department.
The specific NUMBERS I need to include in my Rationale for Hire & Cost for all SRC Submissions.
What are BOTH the Contracted ratios/caseload sizes/case weights and CURRENT ratios/caseload sizes/case weights?
Alternately, any NUMBERS justifying the backfill/replacement or addition based on Work Load Drivers (WLD), or department policy (for example - We only have 1 BH CM covering the Northern region of the state. With this CM leaving, we have no one to manage this region...)
There's this button in STARSource that says I can bypass Finance or leadership. I can click on this button to expedite the Req approval.
What is Wack?
NEVER EVER click on this button!!
We MUST have Finance approval to process the Req, AND you MUST make sure that you select the correct Finance Lead (Grace No) and the correct Senior Leader path (Finke/Truscott/Bietsch/King). If you click this button, your Req will NOT be approved and will disappear from the system!!!!
The name of the Team that provides the "official" approval for SRC submissions.
What is CESI?
(Cross Enterprise Strategic Innovation)
The frequency that the Internal SRC Committee meets to review SRC submissions.
What is every Thursday?
(AKA - "Light Touch" review meeting)
**Swap-Out and Competitive Promotions are approved at this level.
The names of the 2 people I need to forward my approval email from Finance to whenever I have an Addition that I am requesting.
Who are Melanie Bleck and Grace No?
The way I am notified that my SRC Submission was approved.
What is email received from Kimberly Mahoney?
FYI, you can also check the Status of any SRC Submission at any time in QuickBase. See the "Looking up or editing SRC Submissions" instructions in the All Care Management Medicaid Leaders Team site for details.
My employee left the company, and we are not backfilling their role. I still need to enter their information in the blue Resignation/Promotion tab in the Medicaid CM Staffing QuickBase.
What is Fact?
ALL employee resignations must be entered, even if the plan is not to backfill the role.
This helps us track which employee left which "seat" (FTE position).
Name two of multiple common errors that can prevent an SRC Submission from being processed.
What is:
Missing Data
Wrong data entered on the SRC form (for example, an Aetna ID # entered instead of the CVS # for a former employee)
SRC not entered in QuickBase
Previous employee already used for a Backfill
Wrong Forecast/Budget selection
Other... ?
The frequency that the CESI team meets to review SRC Submissions for their "official" approval.
What is every other week on Thursdays?
The title of the person who can help me with my STARSource Req entry.
What is the Talent Acquisition (TA) partner or Recruiter?
The correct icon to look in QuickBase to see if the SRC has been processed.
What is, from the Home Page the "Internal SRC Status" Quick Search field, OR the "SRC Submissions" icon (person/paper/pencil)?
NOTE: The "Requisition Status" icon (3 pages) will show data from STARSource - which is a separate process from the SRC approval process.
My recruiter said I need to create a new Req because the credentialing requirements for my original Req have changed. I have to wait until my original (Open) Req is Cancelled in STARSource before my Swap-out Req will be processed.
What is Fact?
This prevents incorrect/accidental additions to your team.
The Swap-out SRC Submission will be reviewed/approved by the Internal SRC team.
The ONLY correct Forecast/Budget selection for Backfills/Replacements.
What is "Unfilled new position IN budget and subsequent forecasts"?
NOTE: For additions, use one of the "Unfilled new position, NOT in budget" options (such as "Unfilled new position NOT in Budget, but in 1 RF".
RF = Revised Forecast
1 RF = Jan-Mar; 2 RF = Apr-Jun; 3 RF = Jul-Sep; 4 RF = Oct-Dec
One of two primary delay points for getting SRC Submissions approved.
What are the Hiring Leader (or designee) not completing the SRC Submission form per the instructions, or the CESI team's every-other-week meeting cadence?
The name of the Teams site where I can find step-by-step instructions for both STARSource and QuickBase SRC submissions.
What is All Care Management Medicaid Leaders?
STARSource: All Care Management Medicaid Leaders Teams Site > Hiring Documents > StarSource Documents > StarSource - New Req Step-by-Step.docx
QuickBase: All Care Management Medicaid Leaders Teams Site > Hiring Documents > SRC Internal Approval Documents > New Submission - SRC in QuickBase.docx
(All instructions are also linked in Melanie's Outlook signature.)
The reason why it is always important to use the step-by-step instructions, even if I recently completed an SRC in STARSource and QuickBase.
What is because the instructions are always updated with the latest requirements per the CESI team's guidance?