The Medical Assistant Part 1
To be successful as an MA, you must learn a specific:
a. knowledge base.
b. set of skills.
c. set of behaviors.
d. all of these
d. all of these
As an MA, you must learn all of these – a knowledge base, a set of skills, and a set of behaviors - to be successful.
Which of the following defines the role of the patient advocate or navigator?
a. drives the patient to appointments
b. assists the patient or acts on behalf of the patient
c. acts on behalf of the provider
d. keeps the patients’ medical records
b. assists the patient or acts on behalf of the patient
The patient advocate or navigator assists the patient or acts on behalf of the patient.
Which of the following steps would you use when problem solving?
a. focus on the end result
b. use only your own opinion
c. gather facts and ideas to help you decide what to do
d. put off dealing with the problem until you are able to solve it
c. gather facts and ideas to help you decide what to do
Gathering facts and ideas are the steps to use when problem solving.
Ideal appearance of a medical assistant includes which of the following?
a. uniforms that are clean and wrinkle free
b. long acrylic fingernails
c. long hair left hanging loose
d. tattoos and piercings
a. uniforms that are clean and wrinkle free
The ideal appearance of a medical assistant includes uniforms that are clean and wrinkle free.
In the United States, law is predominantly derived from which of the following?
a. legislative bodies
b. executive orders
c. voter referendums
d. international courts
a. legislative bodies
Laws in the United States are predominantly derived from legislative bodies.
All of the following are clinical skills EXCEPT:
a. Filing patient records
b. Phlebotomy
c. Administering medications
d. Wrapping instruments
a. Filing patient records
The filing of patient records is an administrative skill.
Which of the following describes the role of an ACO?
a. Provides health care with an emphasis on prevention.
b. A group of doctors, hospitals, and other health care providers, like the PCMH model who together coordinate high-quality care to their Medicare patients.
c. A system of health care that integrates the delivery and payment of health care for covered persons (patients, or subscribers) by contracting with selected providers for comprehensive health care services at a reduced cost.
d. Care centers that take care of patients with acute illness or injury and those with minor emergencies.
b. A group of doctors, hospitals, and other health care providers, like the PCMH model who together coordinate high-quality care to their Medicare patients.
An Accountable Care Organization (ACO) is a group of doctors, hospitals, and other health care providers, similar to the PCMH model. Together, these models coordinate to provide high-quality care to their Medicare patients.
Which of the following would take priority over all other floor tasks?
a. rooming patients
b. performing procedures
c. tasking
d. assisting the provider with a procedure
d. assisting the provider with a procedure
Assisting the provider with a procedure takes priority.
Referring to someone who is from German ancestry is referencing which type of diversity?
a. cultural
b. gender
c. ethnicity
d. social
d. social
Specifically referring to the German ancestry is referencing ethnic diversity.
Which of the following statements best describes criminal law?
a. an act prohibited by law
b. failed to perform an act required by law
c. exclusively statutory
d. demonstrated by a preponderance of the evidence
c. exclusively statutory
Criminal law is best described as exclusively statutory.
A system where patients pay an added fee in exchange for more personalized care and better access to their providers for medical services is referred to as which type of service?
a. PCMH
b. ACO
c. boutique
d. managed care
c. boutique
A boutique system is where patients pay an added fee in exchange for more personalized care and better access to their providers for medical services.
What is the name of the physician specialist who looks after patients admitted to the hospital?
a. physician partner
b. hospitalist
c. physiatrist
d. hospital physician
b. hospitalist
A hospitalist is a physician specialist who looks after patients admitted to the hospital.
Biases and prejudices can inhibit therapeutic communication in which of the following ways?
a. Biases and prejudices can assist with a better understanding of the communication content.
b. Biases and prejudices will improve the patient/provider interactions.
c. Biases and prejudices will clear up any assumptions that could have negative outcomes.
d. Biases and prejudices can lead to unintended disparities in healthcare.
d. Biases and prejudices can lead to unintended disparities in healthcare.
Biases and prejudices can lead to unintended disparities in healthcare.
What are the three basic goals of time management?
a. Make a daily list of tasks, learn to say no, and don’t be a perfectionist.
b. Make a daily list of tasks, learn to say no, and be a perfectionist.
c. Make a daily list of tasks, never say no, and be a perfectionist.
d. Make a monthly list of tasks, avoid bad habits that rob you of time, learn to say no.
a. Make a daily list of tasks, learn to say no, and don’t be a perfectionist.
The three basic goals of time management are to make a daily list of tasks, learn to say not, and don’t be a perfectionist.
Which of the following defines a contract?
a. offer, consent, acceptance
b. offer, acceptance, consideration
c. offer, consideration, consent
d. consent, consideration, acceptance
b. offer, acceptance, consideration
A contract is defined as offer, acceptance, and consideration.
Employment opportunities for medical assistants are expected to do which of the following through 2028?
a. grow
b. decline
c. stay consistent
d. be eliminated
a. grow
Employment opportunities for medical assistants are expected to grow through 2028.
Which of the health care professional uses radionuclides to diagnose and treat diseases?
a. radiological technician
b. radiologist
c. ultrasound technician
d. nuclear medicine technologist
d. nuclear medicine technologist
A nuclear medicine technologist administers radiopharmaceuticals to patients and then scans the body with a special camera to observe how the pharmaceuticals concentrate in specific organs.
Someone’s values, practices and traditions are an example of what type of diversity?
a. social
b. gender
c. ethnic
d. cultural
d. cultural
Values, practices and traditions are an example of cultural diversity.
When working in a professional capacity, you should be which of the following?
a. aggressive
b. tardy
c. argumentative
d. dependable
d. dependable
A person working in a professional capacity should be dependable.
Which of the following best describes a tort?
a. can be intentional or unintentional.
b. a breach of duty.
c. covers only intentional acts.
d. Occupational Health and Safety Act
a. can be intentional or unintentional.
A tort can be intentional or unintentional.
Which of the following organizations provides the RMA credential?
a. AAMA
b. AMT
c. AAPC
d. NHA
b. AMT
The AMT provides the RMA credential. The AAMA provides the CMA (AAMA) credential.
Which type of Complementary Medicine identifies three types of energies that are present in all things?
a. ayurvedic medicine
b. biofeedback
c. acupuncture
d. homeopathy
a. ayurvedic medicine
Ayurvedic medicine identifies three types of energies that are present in all things.
When people in a community belong to different religions, cultural backgrounds and economic statuses, it is known as which kind of diversity?
a. cultural
b. gender
c. social
d. ethnic
c. social
Social diversity refers to people in a community that belong to different religions, cultural backgrounds, and economic statuses.
Being able to perceive a situation and know the right thing to say or do is known as which of the following?
a. respectfulness
b. tactfulness
c. honesty
d. initiative
b. tactfulness
The ability to perceive a situation and know the right thing to do or say is known as tactfulness.
What information contained in a personal health record is to be protected from disclosure under the HIPAA Privacy Rule (Title II)?
a. mental health records for individual patients
b. summary of the practice billing records by CPT code only
c. summary of practice diagnosis records by ICD-10 code only
d. non-communicable disease information by population health
a. mental health records for individual patients
Mental health records contained in the personal health record are to be protected from disclosure under the HIPAA Privacy Rule (Title II).