1
True or False
We call and confirm a claimants information?
What is False?
What is CIAEDD?
What does PFL mean?
What is Paid family leave?
Where would you find OTECH?
What is 3270 Sessions folder under session 1?
Can vendor staff work a case or work item if their is currently an ID issue?
What is Yes but not if it says ID not confirmed?
What should your Status be as when you are on VCC?
What is Unavailable Admin?
What does MEUC mean & what did it provide?
What is Mixed Earner Unemployment Compensation & it provided a $100 weekly benefit for claimant with both W-2 and self employment income.
True or False
You can use your mouse in OTECH?
What is False?
If you get a case returned with no notes what do you do?
What is Rework the case?
Who qualifies for a UI claim?
What is workers who are unemployed through no fault of their own?
What do you save the 2403 form as?
What is Claimants last name, SS# & AA
What systems are provided by Maximus?
What is AWS - Amazon Workspace, MS Authenticator, Maximus Microsoft Outlook Email & Microsoft Teams?
Who administers the UI program?
What is The State Government?
Why is Mars red?
What is Because its surface contains iron oxide?
True or False
We can not have teams on our personal desktops?
What is False?
What two parts of the human body never stop growing?
What is Nose & ears?
What is chalk made out of?
What is Trillions of microscopic plankton fossils?
What US President served the shortest term?
Who is William Henry Harrison?
What U.S. federal department oversees the UI program?
What is The Department of Labor?
When did the FPUC benefits end?
What is September 4,2021?
What does FPUC mean & what did it do?
What is Federal Pandemic Unemployment Compensations & it provided an additional payment of $300 per week to individuals collecting benefits. The payment was initially $600 per week under the CARES Act.
Before the Beatles were formed, John Lennon, Paul McCartney, and George Harrison were originally members of which group?
What is The Quarrymen?
If a claimant has an ID pending status can the vendor staff still work the case?
What is Yes, and we should not make any changes until the ID has been confirmed?
What systems are provided by the State?
What is VCC- Verizon Contact Center, EDD Portal, Salesforce Guides, UIB Virtual Desktop (blue desktop) & Safenet Mobile Pass Plus?
What is an ECN & why would we use this?
What is Temporary 9-digit fictitious Social Security Number created by the Department in order to file claims for those who cannot use the SSN they provided?