PROCESSES
SPOTLIGHT
DTV
PEOPLE
100
Based on our KPIs , Problem Tickets are expected to be resolved/Closed within ______ Days ?
30 Days
100
Name the person
SUSHIL
SUSHI- EEL
100
Name the 3 Pillars of our Cultural Mission at DIRECTV
1) We Care
2) We Challenge
3) We Deliver
100
Who is our HR Contact Person
Jose Padilla
200
Your Ethics & Integrity team is here to help you. So if you are ever in a situation where you are unsure of what to do...You should contact Ethics Team at ?
AskEthics@directv.com or E&I Hotline at 888.871.2622.
200
What does LEAD stand for at DIRECTV ?
Leadership Excellence At DIRECTV !
200
What replaced these in 2022 ?
SHOUT OUT AWARD
SUPER SQUAD
ON THE SPOT AWARD - Peer based nominations
ELITE - Supervisor based nominations
200
Name 2 HR resources from ATT who manage Foreign National Immigration activities for DTV and ATT Employees
Karen Plush
Allyson Gonzalez
300
There are 3 DIRECTV Leadership Competencies defined in Directv Leadership Formula - Name all 3
- Plan & Strategize
- Lead & Influence
- Execute & Achieve
300
AOTS Stands for
AT&T One Ticketing System ?
300
Who is DIRECTV's IT CULTURE & COMMUNICATION LEAD ?
ABBIE SHEFFIELD
300
Who is our YESOKAY contact. (This person is the designated YESOKAY contact for everyone under Jennifer Tilson's Org)
PATRICK LYONS
400
Approx how many members are there in our IT team ?
Our IT employee community is made up over 450 talented professionals spanning all time zones.
400
What is DTV SMS ? What role does it play ?
This application is used by Supplier Payment group to calculate royalties for subscription, Pay Per View (PPV), Regional sports (RSN) etc. for use in billing & collections and payment processing.
400
Which news channel was recently dropped by DIRECTV creating controversy
One America News was officially been removed from DirecTV on 5th April , as the TV provider resisted pressure from Republicans to keep the right-wing network in its channel lineup.
400
Who is Chief Financial Officer of DIRECTV ?
Ray Carpenter
500
Root Cause Analysis
Root + Cause(effect diagram) Ana + Laces
500
ENACT THIS IMP DTV PROCESS/APP/ASSET
TAOS
500
According to an anonymous survey , Random users in Shruti's org voted these 5 Days/events to be the days when they are most happy at work.......Name all 5 !
PAYDAYS
FRIDAYS
LUNCH at OFFICE DAYS/HAPPY HOURS
CULTURAL MEETINGS !!!
5th One is wild card , If you got 4 right , you are a genius and deserve all the points anyway !
500
SHRUTI