Hard/Soft Skills
Workplace Communication
Business/Cover Letters
Resumes
Interviewing/Oral Presentation Skils
100

Hard skills are usually 

a. specific to a particular job

b. hard to measure

c. more universal (can apply to any job)

a. specific to a particular job

100

Try to limit your subject line to ______ words or less.

a. 3-4

b. 10

c. 7-8

c. 7-8

100

The two parts of a business letter heading are the _______ mailing address and the ______ of the letter.

a. recipient's, purpose

b. sender's, date

b. sender's, date

100

In the objective, state your specific employment ____ beginning with the word ____.

a. history, from

b. qualifications, for

c. goal, to

c. goal, to

100

One of the first things you should do to prepare for your interview is to __________ the company and find out everything you can about the ______ you're applying for.

research, job/role

200

Which of these is a soft skill:

a. accounting 

b. creativity

c. sales

d. computer programming

b. creativity

200

After the greeting, concisely explain the _______ of the email.

a. problem

b. purpose

c. audience

b. purpose

200

What is missing from these parts of an inside address:

 name of recipient 

 recipient's job title (if there is one)

 mailing address of recipient

recipient's title (if there is one)

Example: Hiring Manager, Human Resources Director, Hiring Director

200

In the Qualifications section, list necessary _____ and personal qualities that are _____ to the job for which you are applying.

a. soft skills, helpful

b. skills, relevant

c. education, required

b. skills, relevant

200

Show up _________ to your interview. Double the amount of estimated traffic and set multiple ______ so you don't fall back asleep!

early, alarms

300

Explain why hard skills are easier to measure than soft skills.

Example: A person can specifically train for hard skills (such as repairing fences or writing computer code). Soft skills are interpersonal (such as getting along with others) and not as clear or easy to "test."

300

Explain why this is or isn't an effective subject line for an email:

Homework for class

NOT effective: It is too vague/non-specific. It should indicate which class and/or the exact assignment. Example: Homework for Career Bridge Week 7

Example: Resume Draft Homework 

300

The purpose of the business letter is in

a. the body

b. the heading

c. the polite greeting

a. the body

300

Which of these items can be a separate section OR included throughout the resume'?

a. References

b. Work Experience

c. Education, Training, and Awards

c. Education, Training, and Awards

300

What is something you should bring to your interview just in case the interviewer needs to refer to it?

your resume'

400

Name 3 examples of soft skills.

Examples: problem solving, listening, patience, attention to detail, teamwork, organization, time management, etc.

400

Name at least three ways to close a professional email.

Examples:

Sincerely, Best regards, Thank you, Best

400

Read the first paragraph of this cover letter. What information should be included in the second paragraph before the closing?

I am writing about the job opening in your store for a person with my experience. My resume' is enclosed.

Share a few sentences about some of the specific skills (hard and soft) that make you a good fit for the job. 

400

Name two things we learned from the articles we read that you should NOT do on a resume.

Examples: including irrelevant skills, your mailing address, grammatical mistakes, hobbies and interests, too many soft skills, personal pronouns, job experience older than 10-15 years

400

Name two or three non-verbal ways to make a positive impression at your interview.

Examples: make eye contact, dress professionally, smile, nod your head, sit up straight