Can we talk about treatment in the waiting room?
Yes, but I prefer that you didn't. I want to respect the patient to ask them to come through the door.
Can you walk around outside of your op with gloves on?
It doesn't not matter if they are clean or not. If you are not carrying a tray or wiping a room down you do NOT wear gloves through out the office.
If you are doing any implant crown what xray do you need?
PA showing that implant placed
What is it call when you are preparing your patient every step of the way by explaining who and what coming next.
Warm Handoff
What tool is used to assess the different personality traits?
DISC
Can we give patient information to another office?
Yes- If it's another Mortenson or a doctor we referred to
No -If it's any other office we have to have a record release form signed for every patient.-
If you leave the room to get something do you have to replace your gloves?
Yes while you have a patient in the room you need to replace your gloves each time you come back in to the room.
What xray do you need for a crown?
Pre Op PA and a inter oral would be great
What is when you care Listening, Cushioning, Questioning, Answering, & Confirming
LCQAC
What is it called when you help the patient understand the problem and what the results will be if ignoring the problem, & the solution to the problem
Problem- Consequence - Solution
P-C-S
No, you are not allow to share any information of any kind with anyone without a release form, except the appt date and time
Do you use the ultra sonic on the bite Rinn?
the portion that is placed in the patient mouth yes the rinn itself doesn't not
If you are doing anterior fillings what do you needed?
Pa or inter oral pictures
What is it call when you are find what matters most to the patient?
Main Motivation
What is call with you use picture, photos or drawings to help patient understand the treatment?
Visuals
If your patient is 18 years old and their parent calls to get information, can you give it to them?
No you can not. 18 is an legal adult and release form is required. Even if the parents are the insurance holder
Tell me how the autoclaves tracking form works?
when starting the autoclave you place the date and time. Then once it's complete the person emptying it checks if it's sterile or not then initals
What do you need for a denture or parital?
FMX or Pano always
Storytelling
What is it call when you are walking you patient front and information the BA's of the treatment for the day?
2 in 1 transferred
Can you post any patient information (including xrays) on social media?
No!!!!- side note you do not even to be talking about patient or patient care in public either.
What is the full PPE required?
******LAB COAT*******
close toe shoes
eyewear
mask
gloves
What inter oral pictures should you be taking?
And alloys, fracture lines or anything that you can see in person that isn't showing up in a xray.
Side Note: I have order enough camera for every rooms.
What is it call when the patient can hear the EDDA tell the doctor about the problem they have uncovered?
Overhear Psychology
Which of the Bootcamp skills do we use everyday?
All of them