Sponsor
This person is most responsible for influencing you to come to eXp Realty.
What is the sponsor?
The platform you use to see the current onboarding status of an agent.
What is the Join App?
The number assigned to each agent that helps identify them.
What is an agent ID?
The chat where you can ask questions you are unsure of.
What is the ECC Questions Only Chat?
This is the starting point when you log in to eXp World.
What is the Welcome Area?
This person does not have an obligation to assist you with other needs once you are fully onboarded.
What is a sponsor?
You can find the ICA (Independent Contractor Agreement) under this tab.
What is the Documents tab?
This is where an agent’s forwarding email is located.
What is the email tab?
The Chat to request a new Team to be created
What is the New Team Request Chat?
Where an agent can access self guided resources and get concierge assistance.
What is the Onboarding Agent Support Lobby/HUB?
This selection is a significant decision which is irrevocable.
What is the sponsor selection?
This is the tab to review all the actions taken within the application.
What is the History tab?
This is where a concierge can review an agent’s upline.
What is the Show Upline button?
This is the chat where you notify coworkers that you’re taking a break or going to lunch
What is the ECC Water Cooler Chat?
Where should agents go for the World Tour?
What is the large orange circle in the welcome area?
The contractual agreement an agent signs when selecting a sponsor
What is the ICA? (Independent Contractor Agreement)
This is where all communications with the agent and notes regarding the application are located
What is the notifications tab?
The tab in Enterprise where an agent can opt into KvCore.
What is Optional Services?
Chat you use to request a lead or manager for an emergency or escalations
What is the (eXpert Care Department) Team Leads/Managers Emergency and Escalations? “Escalations Chat”
The department in the world where we send agents for state specific questions.
What are the state broker rooms?
This is the amount of days an agent can offboard to select a new sponsor.
What is 181+ days?
Agents in the joining process can use this code to look up their onboarding status.
What is the Join app personal code?
Where additional information and comments can be reviewed or added on an agent's profile.
What is the notes section?
The chat where you can get RingCentral & Careers pages set up for agents.
What is the Support Team - Toll Free’s/Careers/Onboarding Team Chat? “Support Team Chat”
This department helps an agent who is having issues with the eXp world, Enterprise, or kvCore.
What is tech support?