Responsibility
Wearing a white coat and displaying a name tag are critical components of this
What is professional attire
The ability to provide this in a “constructive” manner is vital to effective evaluation
WHAT IS CRITICISM
Acknowledging a patient’s anger over a new diagnosis of cancer is an example of this
WHAT IS EMPATHY
Informing your partner of critical patient issues when he/she is assuming the care of your patients is an example of this
WHAT IS A HANDOFF
The study of a branch of philosophy related to morals, moral principals, and moral judgments
What are ethics?
The habitual and judicious use of communication, knowledge, technical skills, clinical reasoning, emotions, values and reflection in daily practice for the benefit of the individual and community being served
WHAT IS (MEDICAL) PROFESSIONALISM
A medical provider should NEVER use this type of language when speaking to a patient or colleague
WHAT IS ABUSIVE
Dating a patient is an example of this type of behavior
WHAT IS UNPROFESSIONAL
This process should be performed just prior to beginning a surgical case
WHAT IS A TIME-OUT
The guidelines for the practice of a profession
What is scope of practice?
Completing “these” when assigned, on time and without constant reminders is critical to the delivery of effective health care
WHAT ARE ( ASSIGNED) TASKS
Taking personal responsibility for these is a critical component of professionalism
WHAT ARE ERRORS OR MISTAKES
This type of “competency ” is a critical component of effective patient communication
WHAT IS CULTURAL COMPETENCY
Openly criticizing another provider’s care or decision making is considered a form of this
WHAT IS JOUSTING
The total care of patients whose disease is no longer responsive to curative therapy
What is palliative care?
False or inaccurate entries in the chart can lead to these types of events in patients
WHAT IS ADVERSE
A professional demeanor should be maintained even during times of this
WHAT IS STRESS
Showing up late consistently for your patients’ appointments indicates you do not value this
WHAT IS (THE PATIENT’S)TIME
Medical providers need to work in these types of teams to provide effective and efficient care
WHAT IS INTER-PROFESSIONAL/MULTI-DISCIPLINARY
The father of medicine, who wrote a statement of principles for his medical students to follow.
Who is Hippocrates?
What is the failure or omission to perform professional duties to an accepted level.
What is negligence?
Having the qualities of being honest and straightforward is
What is integrity
A breach of confidentiality that is considered unethical and illegal
What is a HIPPA violation
Avoiding feedback, inability to accept and incorporate feedback and resistant or defensive behaviour towards criticism [25, 34, 37], lack of insight into behaviour [26, 28], blaming external factors rather than own [28] and failing to accept responsibility for actions
What is poor self awareness (would also accept what is diminished capacity for self-improvement)?
These individuals have the legal right to refuse food, treatment, and fluid if they are competent.
What is the patient?