Brain
CCS
Common
100

How long is a Med Cert valid for?

How long is a Med Cert valid for?

30 Days

100

Where could i find a Medical Cert in CCS?

Credit Details

100

What color is production CCS?

Blue

200

What payment plan allows customer to have the same payment every month?

Budget

200

What Icon can we find the last time a bill was paid?

Profille

200

Why type of order is needed for an inspection on inside meters?

DOT (Dept Of Transportation Inspection)

300

What payment plan is accessed by the State of Ohio?

PIPP

300

Where do we find a co applicant?

Acct details

300

How long should a customer be on hold before a check in?

2-3 minutes

400

What are 4 things we should update and mention on every call?

MYA, EBILL, Email, Opt in/out

400

How can we find current supplier?

Profile

400

Who are the best Trainers and the BEST class for wave 2?

James and Emily, James class

500

What is the service order a "customer wanted" date could be marked?

Turn On

500

Where can we go to find where the meter is located?

Billing detail-Utility

500

Who do we call if we are going to be absent?

CAT LINE