Known as UW on scope
What is UnderWrite
Defined as IR
What is Inspection Report
5 ways to have service turned on
On-line/portal, email, phone, fax, in person
Number of OP markets
30
Director of Reno Support and Initiatives
Who is Katie Bullard
3 amounts need to match in order to dispatch a PAN
What is Scope budget, Approved Estimate (helix) and PAN total
The first and last thing you should be checking every day
What is known as PANs
Stage in Helix that utilities should be turned on
Project Assessment
OP went public
September 2021
Jacie Fryar
These amounts should be blank or zero on the scope
What is the underwrite budget and budget difference
Known as DPT
HIC stands for
Home Information Card
3 Bair Brothers
Brian, Vaughn, Casey
Who was our most recent hire
Kaleb Williams
Scope has discrepancy so you aren't able to push the PAN out
What is know as an error therefore needs to be sent to RD with explanation and noted in Helix
Little to no renovation on a home
What is a Clean and List
RSC tools - name 3
Provider reference material manual, zip code reference file, cc spreadsheet, W-9, LOA, Vaughn's signature stamp, OOO calendar, process documents, blank and completed forms,
OP offers 2 types of solutions to homeowners
Flex and express
Owns a Harley trike
Ginny Frasier
The vendor doesn't pop up as an option in the vendor dropdown box
Requires user to refer to Vendor spreadsheet, in vendor assignment panel type in vendor name, and add contact information and save
Sr. Vice President of Renovation
Who is Bobby Triplett
Start service, stop service, missing PAN info, sent application w/follow up required, on holds, no gas per IR, no water HOA provided, utility holds, past due payments, other follow up's, etc.
Notes required in Helix
Name 2 of OPs 5 values
Everyday Matters, Embrace our Roots, Results Rules, Freedom First and Homes not Houses
Plays the guitar
Page Wilson