Policy Language 1.0
If an insureds AC go out, where in the policy do you find coverage? If there is not a covered loss what would this be considered?
What is Mechanical breakdown
Who provides coverage for breakdown of appliances and water service lines- bonus if you can provide the proper name for this coverage
Agent's office- hartford steam boiler
What state does not have a ded for ALE
VA!
What is the most SF will pay out on a trailer not used for watercraft? (california policy)
$1,500
Who is statefarm mascot
Bear
How many named perils are there? (California policy)
17 named perils
Where can you find temporary repairs?
how many states have dover bay? Name those states
5 states- Alabama, Louisiana, South Carolina, Florida, Texas
What is the most SF will pay for power surge items?
3,000
what year did statefarm become a business
1922
what is prohibited use, and how long do we authorize for?
prohibited use comes into effect when civil authority states its unsafe to go into the home. We authorize 2 weeks.
Which segments qualify for transfers post claim?
BCFR, FTM
What is the proper steps when handling a Canada claim?
Cold transfer customer using QM> Canadian Policy transfer
what is the most sf will pay out for tree removal in the state of PA? (PA policy)
$150 per tree up to 1k
Who is Michael Tipsord
CEO of statefarm
What qualifies for mold coverage?
Has to be coming from a named peril or a loss insured. Coverage B- personal property
what is the limit we would pay for mold?
When someone calls to complain about an agent, where do we transfer them?
Customer care department
What states can we not send emails to?
Arizona, UTAH
What do CC&Rs stand for?
Covenants, conditions, restrictions
How many ERGS are there at statefarm? Name half of the ERGS statefarm offers
12 ERGS- ADE(advocacy for disabilities and education) HOPE (helping other parent effectively) PRIDE, AFRICAN AMERICAN FORUM (AAF) Military affinity group (MAG) Women's networking group (WNET) asianet, minority men affinity network, women and technology(W&t) HERO(hispanic employee resource organization. my generation (my gen) young business professionals(YBP)
In the losses not insured, tell which letter do we consider resulting damage for coverage? (California policy)
A-K California policy. unless the loss is excluded.
Where do you like for additional instruction for protected persons?
incoming call > types of call > order of protection
If a leak is hidden what state has coverage for this situation?
Georgia
What number are we on fortune 500?
number 42