We Believe
Training
Epic
PDS
Corporate America
100

Finish the sentence:

We Believe that patients...

Pay our salaries

100

How long is the Healthcare Coordinator's Development Program?

12 Weeks
100
From where in Patient Registration would a TM enroll a patient for SGDP?

In Registration, click WELLFIT. The Wellfit Portal will open.

100
What is the difference between DDS and DMD?

There is not difference between the two degrees. Doctor of Dental Surgery and Doctor of Medicine in Dentistry.

100

True or False - office workers tend to swear more at the office than at home?

True.
200

Finish the sentence:

We Believe that only God....

Knows what tomorrow holds.

200

In what time frame should an OMT take surgical services workshops?

Within 12 months of hire date.

200

Who should take Epic Thrive sessions?

Front office and clinical team members in live Epic offices who are looking to learn more and increase efficiency in the Epic platform

200

What are the 4 Chiefs?

Chief Fit

Chief Disability

Chief Benefit

Chief Condition

200

Which global company allows employees to bring their dogs to work?

Amazon

300

Finish the sentence:

We Believe that job security...

lies in an individuals employability.

300
How many Regional Front Office Trainers (RFOT; not RFOM or MTD) do we have?

10

300
What does a front office team member need to do if a transfer from one provider to another is needed, in another office?

ROC Help ticket would need to be placed.

Only same office transfers can be done via the "Write-Off Self-Pay"; "Charge Transfer From" workflow.

300
Best Teams.


Where does PDS currently stand for YTD overall turnover in the organization (%)?

Actual YTD - 44.2%

Budget YTD - 33.4%

300

Fill in the blank,

More American workers (18%) call out sick on ____ than any other day of the week.

Friday

400

Finish the sentence:

We Believe that the way do business...

is as critical as whether business is good or bad.

400

Where can you find the HC & OM Development Onboarding & Training Program?

PDS-U under Learning Plans

400

How do you do a Smartpay Add-on in FMP?

A manual Smartpay add-on form will need to be used. Once filled out, will need to be scanned into Guarantor Docs for processing.
400
How many Regional Partners does PDS currently have?

27 Regional Partners - this includes two Territory Partners (RP Maha and RP Jacob)

There is one additional Territory Partner (Joe Feldstien) who is not counted in the 27 total.

400

Fill in the blank.

The average office worker spends ____ minutes a day looking for lost files and other items.

50 minutes.

500

Finish the sentence:

We Believe that quality performance....

at every job, every day, every hour, is required.

500

What are the 5 names of our newest Training Instructional Design Team Members?

1. Ali

2. Ashley

3. Irene N.

4. Irene F.

5. Jenny

500

Where can you find information on how to manage an Epic System Outage?

Systems Operations Outage Guide.

Q1 2022 Updates are available as inserts into the binder.

500

Pacific Dental Services® Foundation has been committed to increase the access to oral health not just locally but around the world.

Fill in the blank.

Our international service trip destinations have included_______ , _______ and _______.

Fiji, Ethiopia and Guatemala

500

Fill in the blank.

Remember to always take notes during meetings, as the brain retains less than __% of what is said.

5%.