Resumes
Job Interviews &
Cover Letters
Writing Process
Email Etiquette +
Direct & Indirect Approach
Business Reports & Proposals
100

Canadian Resume Facts #1

What should be included in the name of your resume file?

100

Thank You Notes

What is the time window in which you should send your post-job-interview Thank You message?

100

The Writing Process #1

How many stages does the typical writing process have?

100

Email greetings

Provide three examples of acceptable email greetings in a professional communication.

100

Business Reports #1

Which of the following reports contains data, facts, and feedback but not analysis or
recommendations?
A) Informational reports
B) Investment proposals
C) Due diligence reports
D) Funding proposals

200

Canadian Resume Facts #2

Should you approach Canadian resumes as a:

A)list of your skills and experience 

OR 

b) targeted business message to a potential employer?

200

Cover Letters

Name 3 ways you can find the Hiring Manager's name to address your cover letter to.

200

Revising a Message

When revising a document, ________.
A) first read through it quickly to evaluate overall effectiveness
B) pay closest attention to the document's spelling
C) read just one time to finish quickly
D) first look carefully for grammatical errors

200

Direct or Indirect Approach? #1

The direct approach is best when ________.
A) the audience is likely to be receptive to the message
B) the audience is likely to react negatively to the message
C) the message is highly emotional
D) the message is controversial

200

Business Reports #2

Documents that contain data, facts, feedback, and other types of information including
analysis or recommendations are ________.
A) informational reports
B) personal activity reports
C) position papers
D) analytical reports

300

Canadian Resume Facts #3

Name the 3 types of standard Canadian Resumes.

300

Job Interviews #1

What is the acronym that we use as a strategy to answer behavioral questions and what do the letters stand for?

300

The "You" Attitude #1

True or False? The "You" Attitude/Approach requires you to focus on your point of view as the primary emphasis of your message.

300

Subject Lines

What are three qualities a good subject line should have?

300

Business Reports or Proposals?

Documents that present persuasive recommendations to audiences, often involving
investments or purchases are ________.
A) position papers
B) operating reports
C) proposals
D) due diligence reports

400

Canadian Resume Facts #4

If you have a lot of relevant work experience in the field you are applying for, what resume type should you choose?

400

Job Interviews #2

Provide three example questions you could ask the employer during a job interview. 

400

The "You" Attitude #2

Select the sentence with the best "you" attitude.
A) G&B's savings scheme is the best of its kind in the country.
B) G&B has offerings tailored to every need.
C) Learn how to save your money with G&B's new savings scheme.
D) Helping customers save money is our aim at G&B.

400

Direct or Indirect Approach? #2

In the indirect approach to drafting a message, the ________.
A) main idea is usually followed by the supporting points
B) main idea is going to be perceived positively by the audience
C) main idea is usually presented at the beginning of the message
D) main idea usually appears towards the end of the message

400

Sections of a Report

"To update the board of directors on the progress of the research project," explains why you
are preparing the report. This would typically be the ________.
A) title
B) subject
C) statement of proposal
D) statement of purpose

500

Canadian Resume Facts #5

Explain keywords in the context of resumes and what is an ATS?

500

Job Interviews #3

There are certain questions or types of questions that you should not ask during a job interview. Provide three examples.

500

The Writing Process #2

The second stage of the writing process includes ________.
A) gathering information that will inform, persuade, or motivate your audience
B) adapting your message to the audience's needs
C) revising and rewriting until the message is clear and effective
D) delivering the message using the chosen communication media and channel

500

Direct or Indirect Approach? #3

Which of the following is TRUE of the direct approach to presenting information?
A) It is used when the audience may react negatively to the message.
B) It generally presents evidence to build a case before reaching a conclusion.
C) It generally starts with the main idea and follows up with the evidence.
D) It is used when audience receptivity to the message is not known.

500

Research

________ involve(s) the collection of new data, through surveys, interviews, and other
techniques.
A) Primary research
B) Secondary research
C) Quantitative methodologies
D) Open source intelligence