Verbal Communication
Verbal communication consists of ___ and ___
Another term for nonverbal communication
How people use their voices to communicate an express themselves
What is vocalics?
True of false: Leadership is a birthright or a trait that is inherited.
What is False?
True or False: Work comes before showering
What is False?
The accurate interpretation of others’ verbal messages as meaning is concreted
What is effective communication?
___ % of interpersonal messages are conveyed nonverbally
What is 55%?
What is relationships with others, power, status, and cultural background?
According to Douglas McGregor, theory _ describes when an average employee dislikes work.
What is theory X?
Explain why having a good work-life balance is important.
What is any one of these:
Imbalance between your work life and your personal life can negatively influence the way you communicate
Work-life balance fosters meaningful and successful relationships at home and at work
Work-life balance is necessary to sustain professional excellence
The shared understanding of what communication means and what constitutes appropriate communication given the context.
What is communication rules?
Name the 3 dimensions of how we apply nonverbal communication to our lives
What is immediacy, status, and responsiveness?
Name 3 of the 6 ways we perceive our environment
What is formality, warmth, privacy, familiarity, constraint, distance?
Name 3 of the 4 types of power
What is legitimate power, coercive power, expert power, and reward power?
Type _ personality is stress-prone, in a hurry, impatient and fast in whatever they do
What is A?
Rules that describe when, how, where, and with whom to talk to about certain things
What is regulative rules?
Name 2 of the 4 purposes of nonverbal behavior
Term (one of the 5 categories of body movement) for a specific, widely understood meanings in a given culture that can actually substitute for a word or phrase (ex. shhhhh)
Emblem
Behavorial theory term for when the team makes the decisions with little input from the leader
What is Laissez-faire?
Name 2 of the 4 triggers to a work-life imbalance
What is Personality Types: Type A vs. Type B, Difficult people in the workplace, Technologically blurred lines, Life demands
Rules that define what communication means by prompting up to count certain kinds of communication
What is constitutive rules?
Explain the importance of nonverbal communication within a personal/professional setting.
What is as long as the answer makes sense
Name the 4 facial management techniques
KEYS stands for
What is Know yourself, Evaluate the professional context, Your communication interaction, and Step back and reflect?
What is Knowing Yourself, Developing Emotional Intelligence, Understanding Anger, Releasing Anger in Healthy Ways, Developing Time-Management Skills, Using Technology to Maintain Balance, Taking a Vacation