Self & Social Awareness
How we perceive ourselves is called..
Self image
The established set of attitudes held by a person is called..
Mindset
True or False
Effective Communication shows value and respect to the other person.
True
The H in the Empathy Heart stands for..
Hear and See
What is the 1st step of Conflict Resolution?
Identify the Problem
How we present ourselves is called..
Identity
The belief that abilities, intelligence, and talents are fixed is called..
Fixed Mindset
True or False
Active listening is the same as passive listening.
False
The E in the Empathy Heart stands for..
Experience
What is the 2nd step of Conflict Resolution?
Understand the Problem
What are three factors that influence self image and identity?
Age, Gender, Race, Religion, Where you live, Social Class, Etc.
The belief that abilities can be developed through good effort, teaching, and persistence is called..
Growth Mindset
The skill of fully concentrating on what is being said rather than passively hearing the message is called..
Active Listening
The A in the Empathy Heart stands for..
Active Listening
What is the 3rd step of Conflict Resolution?
Find a Strategy and Solution
What is the second R of the Triple R Strategy?
Rationalize
To be thankful..
Gratitude
Body language and gestures are what part of communication?
Nonverbal
The R in the Empathy Heart stands for..
Reflect
What is the 4th step of Conflict Resolution?
Reflect and Monitor
What is the Triple R Strategy?
Record, Rationalize, Replace
"If I don't try, I won't make a mistake." is an example of which mindset?
Fixed Mindset
Verbal
Nonverbal
Active Listening
The T in the Empathy Heart stands for..
Take Action
What are two ways to respond to conflict?
Constructive and Destructive