Morning Log In
Epic Setup
Recap Findings
100

You can't log in to Jabber without first logging in to this program.

What is Big IP?

100

In order to enter a patient's chart we choose this icon to present the Patient Lookup box.

What is Appts?

100

Dr. Harrelson left the Spring Hill Primary Care clinic on this date.

What is 4-1?

200

You can't log in to Finesse without first logging in to this program.

What is Jabber?

200

We choose this icon to send a msg to the clinic regarding scheduling, lab requests, and paperwork.

What is Send Communication?

200

When patients call for an appointment with Dr. Charlene Dewey a message will be sent to this pool.

What is P Internal Medicine POD B OHO North Admin [2101001515] ?

300

Every day, through out the day, we will check here for internal communication and meeting invites or updates.

What is email?

300

This icon allows us  to alert the clinic of an urgent symptom that a patient is experiencing.

What is Call Hub?

300

We gave a patient this telephone number to reach Nephrology.

What is (615) 322-4794?

400

If we can't make it in to work on time or we need to call out, we can contact Workforce Optimization (WFO) via text, email, or something else.

What is leave voicemail?

400

A place to find out specific information on a provider, such as an NPI number.

What is Provider Finder?

400

A section of Redcap with instructions on handling a suicidal caller.

What is Suicide Protocol?

500

We have to do this or we may not get paid correctly.

What is log in to Kronos and clock in and out?

500

A patient has two charts.  We will need to address this here.

What is Mark Patients For Merge?

500
The Link used for Covid questions related to any appointment made less than 20 days away.

What is the COVID Pre-Screening for Scheduling link?