Providers
Subgroups/Departments
PAS General Info
What do I do?
100

Caller asks if Dr. Maida is accepting new patients.  This is where I find that information in Redcap.

What is Providers Accepting NEW Patients by Location?

100

This is the subgroup for geriatric providers.

What is 1911?

100

This is the VUMC tax id.

What is 35-2528741?

100

We are looking for this referral when scheduling a patient for a New Patient appointment without insurance.

What is a closed OORA for Internal Medicine or Primary Care?

200

Kristen Maida is located at this location.

What is Vanderbilt Integrated Primary Care Mount Juliet 2025 North Mt. Juliet Road?

200

This is the subgroup for a 1 year old pediatric new patient appointment with a female provider.

What is Primary Care 0-15 Months Female [1162]?

200

This is the telephone number we call when our computers are giving us issue.

What is 615-343-HELP (615-343-4357)?

200

A caller does not have the patients date of birth correct, but they do have the name and address.  We can ask for these pieces of information instead.

What is 

Social Security Number

Email Address

MRN


 or

Phone Number?

300

We send a msg to this pool when a patient would like a provider with greater availability.

What is the Clinic Admin Pool?

300

This is the subgroup for a 8 year old pediatric new patient appointment with a male provider.

What is Primary Care 8-12 Male Provider [443]?

300

A drug representative calls to speak to Dr. Apple about a new medication.  We will transfer the caller to this department. 

What is VUMC SUPPLY CHAIN Ph: 615-343-5137?  

300

The caller scheduled a patient on Medicare but I have to do something with the MSPQ.

What is choose patient unavailable?

400

If a patient calls for Dr. Angel, we transfer them to this the telephone number.

What is 615-936-3636?

400

This is the department for Dr. Moolman.

What is PRIMARY CARE BRENTWOOD [101058104]?

400

A patient calls about a drug trial and would like to be involved.  We will transfer them to this department.

What is VUMC Clinical Trials Center Ph: 615-343-8010?

400

Patient calls and they’ve had terrible diarrhea all day today, Wednesday.  The patient has off work on Friday and would like an appt then.  This is how we'd get this appointment scheduled.

What is Send a Communication?

500

He is the attending for Dr. Alder.

Who is Charles Clark?

500

This is the department for Dr. Boone.

What is PRIMARY CARE WESTHAVEN [101007100}?

500

The mother of an incarcerated patient calls in for her son's appointment time with Dr. MacDonald.  This is the information that we provide.

What is nothing?

500

Oh dear, the patient was asking so many questions, I forgot to complete the MSPQ.  I'll click this box to get back to the MSPQ?

What is 'Reg Appointment Contact'?