1
Clinical Governance
6
Communicating for Safety

2
Partnering with Consumers

3
Preventing and Controlling Healthcare-Associated Infection

4
Medication
5
Comprehensive Care
8
Recognising and Responding to Acute Deterioration
100

2 Processes for structured clinical handover

Safety huddle

MDT meetings

ISBAR on referrals in and out 

Handover to external partners

eMR notes

100

Important to use which service, to ensure effective communication with consumers, as required 

Interpretors

100

Define polypharmacy

The concurrent use of five of more. medicines by the same person.

100

Who should be screened for falls and what screening tool should be used?

>65 y

Falls Risk for Older People in the Community (FROP-com)

100

Mandatory training for detecting and recognising acute deterioration, and escalating care

Detect between the flags

200

Correct identification

  • Full name, What is your DOB, Address
  • Medicare card
  • Photo ID for depot
200

2 examples of partnering with consumers utilised by OPMH

Open discussions about care 

Reviews

Euroa Times

YES/CES and other surveys

200

5 Moments of Hand Hygiene

  1. Before touching a patient.
  2. Before a procedure.
  3. After a procedure or body fluid exposure risk.
  4. After touching a patient.
  5. After touching a patient's surroundings.
200

Falls Risk factors for MH Consumers

Age, poor nutrition, physical illness, mental illness, psychiatric treatments, adverse drug effect, sleep disturbances, interactions of others (pushing/shoving)

200

Community Procedure Following a Fall

Check for signs of injury or BLS

Person has had a fall and is UNABLE to get to their feet/has an injury/acute confusion and is unable to be treated and stabilised - ambulance

Person is found on the floor – has no obvious injury and is able to get to their feet OR person reports that they have had a fall - assist, assess, discuss, wait to stabilise/support person, refer or recommend GP 

Advise line manager and complete IMS report a
• Document actions - communicate fall information at Clinical Handover
• Make referrals to appropriate disciplines to conduct falls risk assessment and management



300

3 frameworks of care for MH

  • Recovery orientated 
  • Stength based,
  • Trauma informed
  • Person / family centre
300

When is Informed Consent obtained?

Voluntary admissions

AH interventions

Pathology investigations

general health procedures

300

Where does community OPMH store  medication 

Upstairs in locked cupboard of Adult Mental Health

300

Patients at risk of specific harm are identified, and clinicians deliver targeted strategies to prevent and manage harm.  Name the six 

Preventing Pressure injuries

Preventing Falls and harm from falls 

Preventing delirium and managing cognitive impairment

Predicting, preventing and managing self-harm and suicide

Predicting, preventing and managing aggression and violence

Minimising restrictive practices: restraint and seclusion


300

What service can family use to escalate conchs

REACH Recognise, Engage, Act, Reach Call, Help is on its way

400

4 processes to ensure safe and evidenced based care

  • Leadership / Policies and Procedures
  • Audits
  • Mandatory Training / Performance reviews 
  • Risk assessments / Incident management (IMS)
  • Safe environment
  • Diverse group
400

A person has legal capacity to make a particular decision when they are able to do all of the following:

  • Understand the facts involved

  • Understand the treatment choices

  • Understand how the consequences of treatment affect them

  • Retain the information and recall the details

  • Weigh up the consequences of those choices,

    including the choice to refuse treatment

  • Communicate their decision and understanding of its implications.


400

What information is to be given regarding medication 

  • What and why
  • Other options
  • Course of medication
  • Possible side effects
  • Monitor (eg. lithium blood levels )
400

4 features of delirium

Bonus Screening test

Acute change or 

Fluctuating course

Inattention

Disorganised thinking

Altered level of conciseness 

4AT


400

How do you know id a consumer has an ACD

eMR

500

5 types of critical points of care 

  • Changes to medicines
  • Increase in risk off harm
  • New critical results of diagnostic tests, including pathology tests, / Missed results
  • Wrong diagnosis
  • Change in patient goals
  • Allergies or adverse drug reactions
  • Issues with equipment or medical supplies
  • Information that requires follow-up with another clinician or the patient (or family or carer, if appropriate)
500

5 Health Care Rights

Access 

Safety

Respect

Communication

Participation 

Privacy

Comment 

500

What are high risk drugs (classes)

  • Antimicrobials
  • Potassium
  • Insulin
  • Narcotics
  • Chemotherapy
  • Heparin
500

5 mandatory screens for people over 65 in the community

Mental state - harm to self or others

DV / Abuse of Older People

Home visits

COVID

Falls

Cognition

500

Protocols that specify criteria for escalating care

  1. Agreed vital sign parameters and other indicators of physiological deterioration
  2. Agreed indicators of deterioration in mental state
  3. Agreed parameters and other indicators for calling emergency assistance
  4. Patient pain or distress that is not able to be managed using available treatment
  5. Worry or concern in members of the workforce, patients, carers and families about acute deterioration