Scorecard
C360/R360
Timeline
100

In which section of the C360/R360 do you find health scores?

What is Scorecard?

100
In what section do you find the Enterprise Application Footprint?

What is an Enterprise Relationship (or R360)

100

How would you tag a person in a timeline entry?

What is @mention?

200

In which scorecards do you find CSM Sentiment?

R360 Desktop and Non-Desktop

200

If a change to a contacts information is needed, where should you go to change it?

What is Salesforce?

200

DAILY DOUBLE:

Where is the only location you add a Timeline entry?

What is Scorecard?

300

DAILY DOUBLE

When changing a scorecard score you have to enter your notes on why in what?

What is Timeline?

300

To change from customer to customer within Gainsight, what option should you use?

What is Search Bar at the top?

300

Where can you find the options to edit, delete, and send via email?

What are the three dots?