Meet the Zookeepers
Expedition Editing
Style Safari
Grammar Habit-at
Catch (and Release) All
100
How many technical writers make up the Knowledge Management team?
3!
BONUS! What are their names, first and last?
100
True or False: It's possible to move pages from one Confluence space to another.
True!
In the top-right of the page, go to ... > Move.
100
True or False: In our customer-facing documentation, we use a formal writing tone.
False. We do write professionally, but use casual language sometimes like contractions (for example: “We’ve updated a thing.”)
100
Can you tell your back-end from your back end? One is a noun, and one is an adjective. Which is which?
Back end = noun
Back-end = adjective
Ex:
Noun: "We made changes to the back end."
Adjective: "This is a back-end administration tool."
100
What’s the name of our integrated AI bot in Teams?
Paradigm ChatBot
200
How many Paradigm MDR products does the Knowledge Management team write and publish release notes for?
Bonus: List them!
9!
Catalog Tools & PK, CenterPoint, EMU, Inspire, MasterPoint, Nexus, Safeguard, Vendo, Web CP
BONUS:
How many Homebuilder Solutions products also get release notes? List them!
200
What type of Jira ticket should you submit to get the KM team's assistance with writing, editing, or proofreading content?
Knowledge Management (DOC) ticket
200
On screenshots, we use colored squares to call out areas of interest. What color are the squares?
Red
200
What is the correct capitalization?
1) Center point
2) Centerpoint
3) Center Point
4) CenterPoint
4) CenterPoint
200
Which Paradigm Knowledge Base (PKB) page provides common definitions for Paradigm terminology?
Glossary
300
Which product did the KM team publish the most release notes for from June through August in 2024?
1) myBLDR.com
2) Nexus
3) Vendo
4) Web CenterPoint
300
What's this Confluence macro called?
Code block
300
What are the names of these Confluence macros?
Tip
Note
Warning
300
Can you pounce on the error in this sentence?
"Click the button to login."
"login" is a noun or adjective. The verb form is "log in."
The sentence should say, "Click the button to log in."
300
If you want to see the exotic Subject Matter Experts page, which space should you visit?
Internal Resources space
400
What does the Knowledge Management team do during a Confluence Space Consultation?
We look at your team’s Confluence space and give suggestions to help you improve the organization, page layout, writing, etc.
400
Who has access to edit the customer-facing documentation in Confluence?
The technical writers, aka the Knowledge Management team
400
Which font is currently used in customer-facing documentation?
Roboto
400
What's the difference in meaning between can, may, and might?
Can: Express the ability to do something.
May: Express permission.
Might: Suggest the possibility of doing something.
400
What does “MDR” stand for?
Manufacturer, Distributor, Retailer
500
If you have a customer who needs Paradigm Knowledge Base access, how (and where) do you request that?
Submit a Request a Customer Account form. This form is accessible from both the Internal Resources and Knowledge Management spaces.
500
How do you create a personal space in Confluence?
Go to your profile icon in the upper-right corner and click Add personal space....
500
What types of words are bolded in step-by-step instructions in our application guides?
The names of UI elements, such as buttons, tabs, text fields, and forms.
Ex: In the Shipping tab, click ABC. The ABC form appears.
500
What's the difference between "setup" and "set up"?
Setup is a noun or adjective!
Ex: "Complete the setup to enable the feature."
Ex: "Follow the setup instructions to enable the feature."
Set up is a verb!
Ex: "To set up the feature, ...."
500
If you want the KM team to edit and/or format some documentation that you wrote—before you send it to a customer!—what Issue Type should you select in the Jira DOC ticket?
Proofreading Request
The other available Issue Types are:
Task, Epic, ChatBot Help