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100

A service endorsement is printed on an envelope to notify the postal service of what is to be done with undeliverable mail or to request an addressee’s new address.

True

False

True

100

The person who signs a check is the

  bearer.

  drawer.

  payee.

  drawee.

  drawer.

100

The proprietary or trade name of a drug as copyrighted by the manufacturer is known as the

generic name.

chemical name.

brand name.

pharmacy name.


brand name.

100

The medical assistant may need to abstract data from a patient’s medical record as part of completing a(n)

ledger.

external audit.

insurance form.

review of systems.

insurance form.

100

speech or voice recognition software

was not successful in the medical office so it is no longer used.

allows the document to be instantly available.

eliminates the need for editing.

has improved and now offers 100% accuracy.


allows the document to be instantly available.

200

All methods of giving medications by means of a needle or cannula through the skin are referred to as

transdermal.

parenteral.

topical.

sublingual.

parenteral.

200

When conducting an internal review of medical records, the medical assistant should ensure that

all corrections have been made by erasing the incorrect information.

there are no handwritten notes in the chart.

there is no mention of allergies.

there are dates and signatures on every entry in each medical record.

there are dates and signatures on every entry in each medical record.

200

Laboratory tests

may be performed in the office or by an outside laboratory.

must be performed by an outside certified laboratory.

are interpreted by the medical assistant.

cannot be performed the same day as an examination.

may be performed in the office or by an outside laboratory.

200

When a service is contracted to perform medical transcription off-site, it is known as

job-sharing.

outsourcing.

free trade.

a breach of confidentiality.

outsourcing.

200

If unusual billing patterns have been observed, government payers or insurance carriers may perform a(n)

internal review.

authorization visit.

quality review.

external audit.


external audit.


300

Businesses are more vulnerable to check fraud

  on Mondays and Wednesdays.

  when they are located on busy streets.

  on Friday afternoons and weekends.

  during daylight hours.


  on Friday afternoons and weekends.

300

When more than one page is needed for writing correspondence, the second page and pages thereafter should contain

a simplified heading listing the date and page number.

a simplified heading listing the name of the recipient, date, and page number.

a simplified heading listing the name of the recipient and page number.

there is no need for a heading on the second or additional pages.


a simplified heading listing the date and page number.

300

Physicians who administer, prescribe, or dispense drugs listen in the Controlled Substances Act must be registered with the

IRS.

state HIPAA agency.

FDA.

DEA.

DEA.

300

Vaporizers and nebulizers are examples of apparatus used to administer medication by means of

inhalation.

injection.

injunction.

instillation.

inhalation.

300

In a ZIP + 4 code, the last four digits speed mail delivery by specifying

one of 10 regions of the United States.

an area within a locality, a building, or a group of P.O. boxes.

a particular mail-distribution center.

a local post office.

an area within a locality, a building, or a group of P.O. boxes.

400

When a patient does not pay on their account and multiple attempts have been made to collect it, it may be necessary to write off the amount owed as a/an

contract adjustment.

refund adjustment.

courtesy adjustment.

uncollectable debt adjustment.

uncollectable debt adjustment.

400

What is the name of the federal law passed in 1970 that requires the pharmaceutical industry to maintain physical security and strict record keeping for intoxicating drugs?

The Volstead Act

The Food, Drug, and Cosmetic Act

The Controlled Substances Act

The Marijuana Tax Act

The Controlled Substances Act

400

Which part of a prescription contains information for the pharmacist on total quantity of the drug and the form in which it should be provided?

Inscription

Subscription

Transcription

Superscription


Subscription

400

If an overpayment has been received from an insurance company or from a patient and the account is paid in full, which type of transaction must be made?

Write-off

Refund adjustment

Courtesy adjustment

Chargeback

Refund adjustment

400

If a patient taking medication calls with symptoms of dizziness, drowsiness, nausea, and vomiting, the medical assistant should immediately

tell the patient to stop the medication.

bring the situation to the physician’s attention.

disregard these symptoms as cause for alarm.

tell the patient to wait two hours and call back with an update

bring the situation to the physician’s attention.

500

In a computerized system, charges are posted

by referring to the appropriate fee schedule.

automatically when inputting the correct procedure code.

at the end of each business week.

when the payment is received.


automatically when inputting the correct procedure code.

500

Computerized accounting

is harder to learn than a manual bookkeeping system.

allows simultaneous posting through the computer database.

needs to be balanced at the end of the day, just like the pegboard system.

uses different terminology than manual accounting.

allows simultaneous posting through the computer database.

500

When correcting an entry in an electronic medical record system

always maintain the original entry.

use highlight, underline, or score-through to note the word or section in error.

enter the correct information, either after the error or as an addendum.

all of the above.

all of the above.

500

When documenting measurements for lacerations, lesions, burns, and so forth, they commonly appear in

inches.

increments of inches.

centimeters.

all of the above.

centimeters

500

In the age of EMRs, medical record identity theft has been called the “privacy crime that can kill” because:

it occurs infrequently

it affects the intetgrity of the medical record

it has tripled since 2009.

is on the decrease

it affects the intetgrity of the medical record