Smart
This screen would be used to see loan history
What is AQHS
ULOC account numbers are this many digits
What is 14
These are the 2 names of vector requests
what is Sharks and GTXSI29
Once logged in we are looking to start on this screen
What is the Home Base Screen
A common call for non-converted iseries accounts customers will call to get this important document showing the loan is closed
What is a Lien release
This button will help you set up an auto draft
What is ACH
When authenticating the address the customer does not need to provide this
what is city, state, and zip code
What type of request would you use for monthly statement requests
What is Sharks 64
The account numbers found in AS400 are this many digits
What is 9
A Non-Converted ALS loan history is called this in SMART
to add more screens for automatic use on top of smart you would use this button
What is Configure
What is the SLA to close a ULOC
What is 5 business days
This system is used to submit Vector Requests
What is QWS3270
These types of accounts are found in AS400
What is First mortgage and Legacy HELOC
This system is used in the event of a Non-Converted Bankruptcy account
What is Debt Manager
A customer states they are unable to use their ULOC what screen would we look at to see if they have a block
What is AQN3
A blocked HELOC cannot be reinstated if it has this legal status code
What is 00
This number is the request for LOC check orders
What is 92
Many programs in AS400 can be accessed using this key and is called what
What is F5 and Cross Programs
This system is used to view Non-Converted ULOC Monthly Statements and ALS HELOC 1098's
What is Content Navigator
A co-borrower called in for help on their ULOC. what screen would you use to authenticate them
What is AQE2
Processing a ULOC funds transfer requires this first
What is Verid Authentication
All Vector requests will start with these numbers
What is 001 29
What is LAMP
A customer calling on a BK CO will need to be transferred to this department
What is Recovery Services