Estimates
How much time is given for preparing the estimate and delivering to ML?
10 working days from assignment
How much time is given for review/feedback of Smartsheet schedules for full-service titles? COPES titles?
2 weeks / 1 week
What is the desired timeframe for providing a reply to a client’s email?
Within 24 hours of receipt, even if just to confirm receipt and advise on when full response will be provided.
On COPES titles, who is responsible for MS prep prior to paging, including cleaning up tracked changes and ensuring unnecessary comments are removed or comments for Comp are placed within the text flow?
ML CPM
Who updates the Castoff-Pagination sheet?
Lumina
How do we record the editorial upcharges in the estimate?
It should always be on a separate line item.
What is the main aspect to watch out for while reviewing the batch schedule?
Batch schedules shouldn’t be overlapping but staggered so there is enough time between the batches.
When posting material to ML, when should a due date be given?
Always
On COPES titles, who is responsible for labeling EAs/PEs?
ML CPM
How do we notify the delays in Smartsheet schedule for COPES titles?
Use the comment tool on the left to request an update from the CPM. Also, add comments to ‘Notes’ column in the SS schedule.
Who should be included in emails when sending estimates?
CPM, WFM, Managing Editor, Saras, Andrea
When should the ePUB schedule be confirmed?
The same time that the entire Smartsheet schedule is confirmed.
What should the subject line of an email include?
Author last name, title (abbreviation ok), key words regarding what the email is about
If you can’t find information such as an ISBN, a specific stakeholder to contact, pick up information, etc., what is the first step to finding/getting that information?
Check in JIRA
Where do you find details on the Cover?
What must be confirmed related to the ePUB before any related line items can be billed?
ePUB complexity
Who is responsible for management of ePUB rows for full-service titles? COPES titles?
Lumina PM (for both)
For FSM titles, who should you reach out to for content-related queries?
DE, copying the CPM.
Is ePUB proofreading (standard or digital-first) done onshore, offshore, or either?
All ePUB proofreading is to be done offshore.
How do we share our files to the freelancers?
Via Lumina’s FTP, specifically within the /HI-ED/JOBS/ folder.
When should a revised estimate be sent?
Whenever line items are added/removed or counts significantly change, resulting in a 10% difference (+/-) from the original estimate.
If the turnaround time for paging requires 15 days, what should the duration of the “MS with compositor” row be?
16d
For FSM titles, how soon should you reach out to your author after project assignment?
2 weeks (maximum) from the assigned date.
Is Digital-First (Frost) ePUB proofreading the same as a warm proofread?
No
You are assigned an ancillary title requesting PDF accessibility and are given clean copyedited Word MS. Explain the internal team involvement and processes involved.
1. Word inputs will have to be reviewed for proper formatting and converted to PDF by Production ancillary team.
2. Accessibility team will then assess the PDF and provide you with a page grid if alt text will be required.
3. Initiate alt text authoring, SME review (if requested), and copyediting after having the location confirmed with your CPM.
4. Accessibility team will then ingest the alt text and complete the accessibility conversions.