Meeting Design
Meetings create _____________ to issues that require escalations and provides a feedback loop through the different levels
alignment
SIC
VPM
Visual Performance Measurement
KPIs
Key Performance Indicators
Meetings allow for flow of _____________ from one level to another other
Information
Issues that are addressed at Level 1 SBT
meetings but are not resolved, are put on __________
a GAP list
To ensure that meetings are effective, the team
needs to agree on what exactly the __________ and
____________ of their meetings should be.
Purpose and Desired Outcome
Conducting Meetings check________________
attendance list.
A meeting design is established:
purpose of the meeting
who must attend
what info must be brought to the meeting
actions must be clear.
Level 1 daily SIC meetings.
Individual handovers
SBU/Shift meeting
Technical Meeting
A team meeting is a___________________
Forum where members of a team get together for a specific purpose, to look at progress and to discuss and contribute ideas on issues important to the ongoing success of the team.
Deviations to your meeting should addressed ____________ to improve the effectiveness
frequently
Each meeting is designed:
To meet a specific purpose, specific topics are covered, information flow, be action orientated and have accurate quality requirements
Two way communication is achieved through:
Top down cascading and alignment of goals
Bottom up through the escalation of unresolved issues
Overlapping team members
Productive meetings achieve the necessary results:
(4)
They have a clear purpose.
They are structured to achieve the purposes within
the time allowed.
They have a leader to coordinate, direct and finalise decisions made.
A specific agenda is followed.
An action list is drawn up during the meeting for follow up purposes.
Efficiency: Are we doing things right?
Are we sticking to our time frames?
Are we taking unnecessary steps?
Are we repeating ourselves?
All meetings should effectively focus the team on
Resolving issues in the future versus dwelling on the past. By being focused on getting excellent feedback from past events, affords the team to spend time on what the future holds
The Structured Communication Framework consists of elements relating to:
Short interval Control
Goal Alignment
Performance Management
Focused Improvement
Preparing for the Meeting;
Review the prior shift's results (PIMs and POMs).
Check the condition of the team's work area (5S).
Prepare items, e.g. information on KPIs, company news, follow up on action plans, etc.
Agenda is available.
Attendance verified.
Punctuality compliance.
Meeting place and time.
Participation encouraged.
Basic conversational courtesies.
Action list in place.
Other norms and ground rules.
Effectiveness: Are we doing the right things?
Are we asking the right questions?
Are we tackling the right problems?
Are we working on issues related to the team objectives?