DCFC Basics
The three levels of chargers
What are:
1. Level 1
2. Level 2
3. Level 3 (Fast Chargers)
Two primary DCFC manufactures on BC Hydro's Network
What are ABB and AddEnergie?
Three ways to activate a charging session on BC Hydro's EV Network
What are:
1. EV App
2. RFID
3. QR Code
Two platforms CMEV Operations use to notify drivers of DCFC issues or downtimes
What are PlugShare & ChargeHub
The most efficient piece of information for searching up a customer in NMS
What is their email address
All EVs have this connector
What is the "J plug" (J1772)
Two noticeable differences between a V2 and a V3 AddEnergie Charger
What are:
1. Location of CHAdeMO & CCS connectors are switched
2.Display is lower on V3 (easier for accessibility)
Three types of incidents at a DCFC that will need to be reported to CMEV Operations or MOC
What are:
reporting a safety hazard, such as arcing, a fire, MVA, Wire down/exposed, driver unable to disconnect from charger
How many years is a typical life span of a DCFC
What is approx. 8 years
Remote Hard Reset can be initiated on which DCFC
What is ABB
Most common fast charging connector on European car manufactures
What is CCS
How many "mini" fast chargers(25kW) do we have?
What is 6
Three factors that impacts the speed of energy delivery to an Electric Vehicle?
What are:
Type of vehicle, age of vehicle, SOC, environmental conditions, batter management system, battery temperature
* * it's the electric vehicle that dictates the speed
Currently how many DCFC does BC Hydro have
What is 118 (117 is also acceptable)
Name two roaming partners that can activate using BC Hydro EV App?
What are FLO & ChargePoint
There are four different electric vehicle technologies
What are:
1. BEVs - Battery Electric Vehicles
2. Plug-in Hybrid EVs
3.Hybrid EVs
4.Fuel-cell EVs
Which manufacture could still be activated when it's in an "offline" state in NMS? how?
What are some common trouble shooting steps prior to escalating to Tier 2? (Name 4)
What are:
1. Uplug & Replug
2. Checking for balance - do they have enough funds
3. Soft & Hard reset
4. Make sure vehicle is off
5. Locking and unlocking doors
6. Verify if there were successful charging sessions prior
What 2 platforms does CMEV Operations use to update the public of our DCFC status?
What are PlugShare & ChargeHub
What is the Power output (kW) if ?
Voltage=375 V
Current=125 A
What is 46.9kW
(375*125=46,875)
At a 100kW DCFC station, What is the maximum charging speed (kW) when using a CHAdeMO adapter on a Tesla vehicle?
What is 47kW
How to activate an ABB Charger when network connection is lost?
What is touch screen. ABB in fall back mode as no authentication is required after 5 mins after disconnected.
What are some common indicators or error messages that a charging cable will need to be replaced? (name 5)
What are:
1. ABB = communication error, turn your car on and off
2. AE = session cancelled by vehicle, vehicle not detected
3. Cable connector worn = CCS clip damaged and not retracting when button pressed
4.Bulges in the cable
5. Insulation pulling away exposing interior cables
6. Housing cracked (damaged by misuse or being dropped
7. CCS or CHAdeMO connector unable to connect
What is the typical length of a 50kW DCFC charging cable?
What are 15 & 20 feet
Name three locations where we can confirm in NMS that an RFID has been purchased?
What are:
1. Members Tab
2. Transactions Tab
3. Card Orders Report