Your Trainer
How long has your trainer worked at Firstsource?
1.5 Years
How long has your TL worked at Firstsource?
3.5 years
Where is your Firstsource office located?
Pontypridd
+100 for correct pronunciation
Who did E.ON merge with in 2020 to form E.ON Next?
Npower
What's commonly used to eat with in China?
Chopsticks
How many siblings does your trainer have?
3
How many siblings does your TL have?
1
What is the name of your medical based employee benefit service?
Healthshield
Who did E.ON Next buy Kraken from?
Octopus
+8 (one for each arm)
How many strings does a standard bass guitar have?
4
Who is your trainer's favourite music artist?
The Beatles
Who is your TL's favourite music artist?
Dua Lipa
X2
When was Firstsource founded?
2001
+150
What's the name of the service to communicate with others in the business?
Slack
What's the name of the worm at the bottom of the garden?
Wiggly-Woo
x2
What is your trainer's middle name?
Jerome
X3
What is your TL's middle name?
N/A (but wishes it was Barabara)
Who is the CEO of Firstsource?
Vipul Khanna
Which tab on Kraken would you need to go to to check a customer's smart eligibility?
Details
+100
Which day of Shrek's life does Rumpelstiltskin try to take away in 'Shrek: Forever After'?
The day he was born
What did your trainer study?
English Literature
What did your TL study?
Maths/
Hair and makeup for movies
Which countries do Firstsource operate in?
USA, Phillippines, India, UK
What are E.ON Next's mascots?
Leaf, Wind/Cloud, Sun, Flash & Gas Twins
+200
How much would a giant tomahawk steak cost you at Nusr Et (Saltbae's restaurant) in London?
£630
(-100 for within £20)