Root Cause Analysis
Asking "Why" multiple times
What is 5 why analysis
The acronym WIP
What is work in progress
Performance measures that are established for a process and the steps within it
What is a metric?
This is the Japanese word for continuous improvement
What is Kaizen
A shark has this many bones in it's body
What is none
Also know as a cause and effect diagram, this is a popular method for root cause analysis
What is a Fishbone diagram
The main purpose of Lean is to eliminate _____
What is waste
Which phase of DMAIC involves metrics?
What is measure
This Sonoma EO group successfully implemented a process to automate software updates of test racks
What is the test engineering group? (Thanks Prathamesh!)
Another name for Sodium Cloride (NaCl)
What is salt?
Instead of using the term "solution" we should use this term
What is Countermeasure
Inspection step in a production process is an example of _____
What is non value added step
This metrics name can also describe what happens when your pet makes a run for it when the gate is open
What is an escape?
This is the activity of comparing our performance to industry leaders when looking for improvement ideas
What is Benchmarking?
This is national Star Wars day
What is May 4?
This __D problem solving methodology is popular here at Sonoma
What is 8?
This type of waste is related to backlog or work-in-progress (WIP) sitting idle or taking too long to flow through the business
What is Inventory?
The frequency in which we calculate and report metrics on the bulletin boards
What is once a month
This recent Sonoma EO cross functional continuous improvement project automated this process for vendors requests for exceptions to product they were making
What is the supplier deviation request process?
This goes up and down, but does not move
What is a staircase?
This is the last and most fun step in the 8D process
What is celebrate with your team?
This type of activity is one that the customer is willing to pay for, transforms the product or service in some way, and is done right the first time
What is a Value Added activity?
The range of the number of quality metrics we calculate and report is
(A) 5-10 (B) 11-20 (C) 21-30 (D) 31-40
What is B? (We report and calculate 16 quality metrics each month, and that is enough!)
Approximate location on the SEO Intranet where you can find the simple, easy to use SEO continuous improvement template (SEO-R322) where you can build your own incredible and amazing continuous improvement project.....
What is the quality home page or QMS home page?
An Octopus has three of these
What is a heart to pump it's blue blood!