PSAI
Enterprise
Customer Service
Technical
Spectrum
100

Homeowner information that gives insight into the homeowners and property.

What is match index?

100

Site build size for a general package of $4995

What is 50 pages?

100

Response time for customer emails

When is within 12 hours?

100

Website's address

What is a domain?

100

Spectrum's founding year

When was 1992?

200

Weather events our weather center targets

What are wind and hail?

200

Site platform for most of our customers

What is the CMS?

200

Elements to an email

What are greeting, message, call to action, and sign off?

200
Tool used for looking into domain setup

What is whoislookup?

200

Vertical of service for Spectrum's customers. 

What are home services?

300

PSAI has 6 site tools.

What are chat bot, quote form, phone number, weather widget, AI Finance, and Facebook business chat?

300

Stages of enterprise launch

What are kick-off/set up, strategy, content, mock-up, build, staging site, launch?

300

I hate chatbots. 

What is an objection? Example to overcome. 

300

Three hosting components of websites. 

What are website, DNS, and domain?

300

Founder of Spectrum

Who is Ty King?

400

Lansing, Bath Planet, and Luxury bath have the same platform.

What is the dealer platform?

400

The four Google Properties we need to obtain in launch.

What are Google Analytics, Google Local Services, Search Console, and GMB.

400

Customer provides is unhappy and needs to meet. (next steps)

What are schedule meeting, address concerns, and establish next growth steps?

400

The structure for an areas served service page ie: Naperville Siding 

What is /city-il/service ie: /naperville-il/siding/?

400
Departments at Spectrum

What are client services, sales, development, design, finance, and HR?

500

Communication connection between PSAI and LISA

What is an endpoint link?

500

Most important parts of a site for SEO

What are title and headings?

500

All client communication is stored here. 

What is salesforce?