Roach
Where are German Roach "hot spots"
cracks/crevices near appliances (fridge, oven, dishwasher, sink)
What is the percent for Contrac All-Weather Blox?
.005
Whats the percentage of Sumari Ant Gel
.010
Can the treatment still be done if the bed still has sheets, blankets, mattress covers on it?
No, they need to follow prep directions.
Instead of saying bed bugs in public, we should say
BB's (industry term)
What are the purposes of glueboards
How can you place a Snap Trap safely outside?
Inside a bait box
What product can be used on countertops?
Arenas
What should the resident do to help break the lifecycle?
Targeted vacuuming with crevice tools along baseboards, mattresses, box springs and any areas where activity is seen.
Instead of saying "Your mess is causing the problem", we could say
You keeping things clean will help the process work faster.
Any food left out could distract them from our baits and slow down the process.
Other than inside cabinets, where are good roach gel placements
Under bar
Under hood vent/behind microwave
Under countertop edges by fridge and oven
Inside gaps between upper cabinets
What are indications of a roof rat?
Tail is the length of its body
Noises in the wall/attic of a top floor unit
Pointed droppings/nose
Large ears/eyes
Black or Gray
Which ants do we typically see on window sills and trees?
Acrobat
Carpenter
How long do the resident need to be out for?
4 hours
What should we say to "When should you come back and treat again?"
Let's give it 2 weeks and if you're still seeing activity, go ahead and put in another request.
How long does the unit need to vacant after a cleanout treatment
2 hours
What are indications of a Norway Rat?
Burrows along structures
Rounded droppings/nose
"Size of a cat"
Small ears/eyes
Brown
How do you identify carpenter ants versus fire ants?
Larger "square" head and mouth pieces
Single node versus 2 nodes
Sawdust
What is the percentage of Crossfire when its diluted for a treatment?
1.42
Instead of saying "these bugs are probably coming from a neighbor", we can say
You are the only one dealing with this problem.
I wouldn't tell you if your neighbors have them like I wouldn't tell them if you had them.
We'll look into it/investigate/do some inspections.
We'll take care of it
What would be indications of IGR taking affect
Crinkled wings, less activity overall, more nymph sightings
How many types of bait can you have in a bait box?
4. Each peg can have its own bait.
What are indications of a Pharoh Ant infestations
"pi$$ ants"
light brown or orange color
they come out of the tub faucet
they come out of electrical sockets
Is a follow up treatment or inspection necessary?
No. If they are seeing live bed bugs after 30 days, a follow up treatment should be scheduled.
Proper response to "Spray everywhere"
Or "Spray all the baseboards"
Or "Spray here....and here ....and here"
What pest and where are you seeing them?
It's not a good idea to put roach bait near your bed or couch.
I'll take care of it.