A List
What boarding group do A-List follow under?
Priority boarding
You, and everyone on your reservation, get an earlier boarding position.
What boarding group do A-List Preferred follow under?
Priority boarding
You, and everyone on your reservation, get an earlier boarding position.
Do you have to travel with a A-list or A-1 list preferred member to use the companion pass?
Yes
How to qualify to become a companion pass member?
To qualify, simply fly 100 qualifying one-way flights or earn 125,000 qualifying points* in a calendar year, and you’ll earn Companion Pass for the following full calendar year, plus the remainder of the year in which you earned it.
What percent can you earn on every qualifying flight?
25% earning bonus
Get to your next reward flight faster when you earn bonus points on every qualifying flight.
What percent can you earn on every qualifying flight?
100% earning bonus
Earn points even faster with a double points bonus on every qualifying flight**.
Does my companion have to pay to travel with me?
Companion Pass is the benefit that allows you to choose one person to fly with you, free of airline charges (does not include taxes and fees from $5.60 one-way) every time you purchase or redeem points for a flight.
How do you earn A-List status?
25 qualifying one-way flights or earn 35,000 tier qualifying points* in a calendar year.
How much notice do you have to give for a change of your flight?
New! Same-day change
Tier Customers now have access to a same-day confirmed change with no difference in base fare if there is a seat available on the same calendar day.
Same-day standby
No open seats for a same-day change? No problem. Talk to a Southwest Gate Agent at the airport to add you to the standby list for an earlier flight.
Boarding positions will be automatically reserved for you and the Passengers on your reservation 36 hours prior to the flight.
What inflight benefits are available to me?
Free inflight WiFi
Surf the net or send an email during your flight at no charge.
When will I receive the information about the companion pass?
Once you've completed the process, a Companion Pass Member kit and membership card will arrive in seven to ten business days.
How do we earn A-List preferred status?
50 qualifying one-way flights or earn 70,000 tier qualifying points* in one calendar year.
What benefits do I have once I get to the airport?
Priority Lane and Express Lane
A dedicated lane at Southwest check-in counter and airport security checkpoints.
How much notice do we have to give for a change of your flight?
New! Same-day change
Tier Customers now have access to a same-day confirmed change with no difference in base fare if there is a seat available on the same calendar day.
Same-day standby
No open seats for a same-day change? No problem. Talk to a Southwest Gate Agent at the airport to add you to the standby list for an earlier flight.
Boarding positions will be automatically reserved for you and the Passengers on your reservation 36 hours prior to the flight.
Can i change my companion pass designee?
You can change your companion pass designee 3 times per year.
What are more ways to earn towards the tier memberships?
With the Rapid Rewards program, you'll be earning rewards fast. Whether you're flying, staying at your favorite hotel, or simply grabbing a bite to eat, you'll earn points for it*. You can even earn rewards fast through the Rapid Rewards Points Center by buying the points you need or sharing your points with family and friends to help them earn rewards. Better start thinking about where to take your reward flight because you'll earn it before you know it.
Who do I call for A-List member assistance?
Dedicated A-List member phone line
Special A-List phone line to help you connect directly with a Customer Representative.
Who do I call for A-List preferred member assistance?
Dedicated A-List Preferred member phone line
Special A-List Preferred phone line to help you connect directly with a Customer Representative.
Can my companion pass designee board with me?
Upon check in, the Companion Pass holder and Companion will receive sequential boarding positions except if the Companion Pass holder purchased a Business Select fare. The Companion will receive their boarding position based on whichever is applicable—time of check-in, A-List or A-List Preferred status, or EarlyBird Check-In. If the Companion Pass holder or Companion is an A-List or A-List Preferred Member, both will receive reserved, sequential boarding positions.
How long will I be able to maintain my tier status?
A-List and A-List Preferred qualification will be based on a calendar year. Once A-List or A-List Preferred status is earned, the Member can begin enjoying the benefits immediately. The Member will maintain A-List or A-List Preferred status for the remainder of the calendar in which the status was earned and for the entire calendar year immediately following. To continue receiving A-List or A-List Preferred tier benefits, the Member must re-qualify each calendar year. The Member can only maintain one Rapid Rewards A-List Membership during a calendar year, regardless of how many flights (over 25 qualifying one-way flights) are taken or points (over 35,000 tier qualifying points) are earned.