Career Goals
Resume
Customer Service
Employment Standards
Miscellaneous
100

What is a salary?

How much money you make in a year.

100

What is something you should put in your introduction of your resume?

Name, address, email, phone number.

100

What should you do if a customer is unhappy?

Remain calm, listen and try to help them. 

100
What is the minimum wage in BC?

$15.65

100

Respond to a customer who wants a product that you don't sell anymore. 

Answers may vary

200

What is experience?

Something that happened in your life.

200

What does professional mean?

Something that is formal, not casual. 

200

What should you do if a customer wants something that you cannot give them?

Call your manager. 

200

What is the minimum working age in BC?

16 years old. 

200

What is a good job for you if your personality is "social"?

jobs that work with people ex. teacher, nurse, counsellor etc.

300

What is a career?

Something you want to do you in your life for a living.

300

What does it mean when you write down a "reference" on your resume.

Someone they can contact to see if you could be a good worker. 
300

What does it mean to actively listen.

To listen to the customers concern.

300

If an employer asks you to wear a collared shirt, where is the collar?

Around your neck. 

300

Explain what type of job skills you can learn from gaming?

Answers may vary. 

400

What are work values? Give two examples.

Things that you think are important in your career. 


Example: extra time, type of activity, passion

400

They ask you what your weakness is  in a job interview. Give your response.

Answers my vary. 

400

What does it mean "the customer is always right?"

Treat the customer like they are right even if they are wrong. 

400

What is the difference between formal and casual?

Formal is professional


Casual is relaxed

400

Give 2 synonyms for employment.

job, career

500

What does it mean if your personality is conventional?

You like regular jobs that don't have a lot of risk.
500

What some things you can put down for "skills" on your resume. List 3 things. 

languages

music

typing speed

software knowledge

500

Deal with an angry customer.

Answers may vary.

500

List 3 things that employers can deduct from your pay cheque?

EI

pension

insurance

income tax

500

Describe the difference between casual/formal and uniform/dress code. 

Answers my vary.