What is a salary?
How much money you make in a year.
What is something you should put in your introduction of your resume?
Name, address, email, phone number.
What should you do if a customer is unhappy?
Remain calm, listen and try to help them.
$15.65
Respond to a customer who wants a product that you don't sell anymore.
Answers may vary
What is experience?
Something that happened in your life.
What does professional mean?
Something that is formal, not casual.
What should you do if a customer wants something that you cannot give them?
Call your manager.
What is the minimum working age in BC?
16 years old.
What is a good job for you if your personality is "social"?
jobs that work with people ex. teacher, nurse, counsellor etc.
What is a career?
Something you want to do you in your life for a living.
What does it mean when you write down a "reference" on your resume.
What does it mean to actively listen.
To listen to the customers concern.
If an employer asks you to wear a collared shirt, where is the collar?
Around your neck.
Explain what type of job skills you can learn from gaming?
Answers may vary.
What are work values? Give two examples.
Things that you think are important in your career.
Example: extra time, type of activity, passion
They ask you what your weakness is in a job interview. Give your response.
Answers my vary.
What does it mean "the customer is always right?"
Treat the customer like they are right even if they are wrong.
What is the difference between formal and casual?
Casual is relaxed
Give 2 synonyms for employment.
job, career
What does it mean if your personality is conventional?
What some things you can put down for "skills" on your resume. List 3 things.
languages
music
typing speed
software knowledge
Deal with an angry customer.
Answers may vary.
List 3 things that employers can deduct from your pay cheque?
EI
pension
insurance
income tax
Describe the difference between casual/formal and uniform/dress code.
Answers my vary.