What Do I Need to Do
When Do I Need to Do It
Who Can Help Me with This
Where are My Benefits
Holiday fun
100

If an applicant or member is unsure of what documentation they need to provide, this is where you would check

What is the ‘Verification Checklist’ or ‘Pending/Not Verified Information?

100

For FoodShare, this is the formalized check-in that occurs part way through the certification period…

What is the Six-Month Report Form?

100

If an applicant or member loses their FoodShare EBT card, this is who you would instruct them to contact…

Who is QUEST

100

In CWW, this is where you would check to see if an applicant or member is open for FoodShare and/or BadgerCare Plus…

For FoodShare members, the date of their ongoing monthly benefit disbursement is determined by this…

100

Popular Christmas beverage is also called "Milk Punch"

What is Eggnog?

200

If an applicant or member insists that they have sent in documentation, but it is still being requested of them, this is where you would check after CWW…

What is the Electronic Case File?

200

For BadgerCare Plus members, if they experience a non-financial change that is required to be reported, this is how long they have to notify their local agency…

What is ‘Within 10 Days Following the Occurrence’?

200

. If an applicant or member would like to change their HMO, this is who you would instruct them to contact…

Who is ForwardHealth?

200

For FoodShare members, the date of their ongoing monthly benefit disbursement is determined by this…

What is their Social Security Number?

200

These are 2 other names for Santa Claus

Who are Kris Kringle and St Nick

300

If an applicant or member is referencing a notice they received, this is where you can view it in CWW...

What is ‘Client Correspondence’?

300

If an applicant or member states that they are unable to provide verification within the requested timeframe, this is what you may offer them…

What is a ‘Due Date Extension’?

300

If an applicant or member has questions about their eligibility for Supplemental Security Income, this is who you would instruct them to contact

Who is the Social Security Administration?

300

When initiating an eligibility determination for BadgerCare Plus, you can use this function to correct current or past benefits…

What is ‘Running with Dates’?

300

Popular toy associated with Hanukkah

What is a dreidel?

400

If an applicant or member states that they do not want to cooperate with the Child Support Agency, this is what you should instruct them to do…

What is ‘File a Good Cause Claim’?

400

An applicant must be provided with—and agree to—their ‘Rights and Responsibilities’ prior to completing this step in the application process…

What is ‘Signing the Application’?

400

If an applicant or member has questions about their pending Disability application, this is who you would instruct them to contact…

Who is the Disability Determination Bureau?

400

If an applicant or member receives an underpayment for FoodShare benefits due to no fault of their own, they may be eligible for…

What is a Benefit Supplement?

400

Kwanzaa is celebrated for this many days

What is 7 days

500

If an applicant or member submits non-consecutive paystubs for their earned income verification, this is what you should do…

What is ‘Calculate the Missing Paystub’?

500

If a reported change will have a negative impact on a member’s benefits, this is the date that determines when the impact will begin…

What is ‘Adverse Action’

500

If an applicant or member would like to apply for help with their heating costs, electric costs, and/or energy crisis situations; this is who you would instruct them to call…

Who is Wisconsin Home Energy Assistance Program (WHEAP)?

500

If a member is eligible for BadgerCare Plus in CWW, but is not showing as eligible on ForwardHealth, you may need to do this…

What is completing a Manual Certification Form

500

This is the motto for Festivus...

A Festivus for the Rest of Us