Key Plays 1
This is one of the most important hours of your week and an opportunity to give your team tools to succeed
Sunday Morning Trainings
This is the minimum we are looking for in 4Business in 2023
5%
Having complete floor awareness is part of this focus
Create a World-Class Experience
This regional director may just give me a run for my money for the title of “Star Wars Nerd”
Jeff Gati
This is a newer and now proven way of recruiting for your location
Digital Candidate Mining
This is where you find all of your vendor contact information…..well except for bedding…..
Vendor Listings
Running these is an excellent way to put some fire into your Bedding Comp $
Bedding Bonanzas
This is the minimum expectation for guest return rate in 2023
25%
Driving sales in 4Business as well as planning impactful community outreach events are part of this focus
Drive/Maximize Traffic
This would be Karl Knepper’s favorite muppet from the muppet show
Scooter
This que with an algorithm helps your hfcs find guests that may be ready to buy right away
Strike Zone
This is where you find all of your job descriptions
Leadership Guide in Sales Direct
When executed at a high level, this key play will help keep money in your pocket and protect your margin $
Assume the Deposit
Staying on top of the digital ups list and making sure your HFCs are as accurate as possible is the only way to make sure this important metric is as accurate as possible
Close Rate (40%)
When your team is “selling Ice Cream” they are executing on this focus
Create a World-Class Experience
This regional director is easily distracted by the subject of food and or travel
Ronell Hargraves
This strategy requires your hfc to start every presentation with Canadel, American leather, stressless, tempur-pedic and aireloom.
Top Down Selling
This is where you find a complete list of everything you need and where it is located
“Where is it” in the Appendix of the Leadership Guide in Sales Direct
Over 80% of Our main guests, gen y and gen z use these to figure out where to buy product
Google Reviews
If you have an approval rate of at least 4.85% in this metric, you are doing a good job
Google Reviews
Hire for personality, train for skill is part of this focus
Surround Ourselves with Top Talent
This regional director at one point surpassed over 1,000,000 followers on a social media platform
Jose Cabrera
This key play challenges your hfcs to get 5 appointments in to see them each week
Strive for 5
This is where the current floor rules are found
The University Handbook in Sales Direct
This initiative will help you build your average guest and make sure that your guest does not feel overwhelmed when going over the total price
Assume the Platinum
Both Sales Exceptions and Return Rates should be under this %
2%
#Second2none sums up this statement for new england
Vision Statement
If you really know me, then you know that this ship did the kessel run in under 12 parsecs
The Millennium Falcon
This key play is ever growing and the best way for your hfcs to build their average guest
The Endless Aisle
This is where you find all of your bedding vendor contact information
Bedding Resource Center in Merchandise Navigator