Ice Breaker
the way you behave . B_______
behavior
waiting for someone to answer the phone
o____ h_____
on hold
The same meaning of "not sit".
stand up
looking at someone directly
e________
eye contact
The same meaning of "mobile phone"
c_______
cell phone
You do this when you meet.
S ____ h_____
shake hands
Give something and get something in return
e_______
exchange
You leave this if the person you're calling is not available. M______
message
A frown is a f_______ expression.
facial
a person who studies the way people behave
p_______.
psychologist