eplus
EMC
Alamo
loyalty generally
merge profiles
100

how many days max can a customer rent using points

what is 7 days

100

how does an EMC member redeem free days with enterprise 

what is ESC or 18446435085

100

what is the discount amount

what is 5%

100

what days do EMC and Eplus complete status match process the request.

what is Mondays and Thursday?

100

who do we send the duplicate eplus accounts to merge 

what is loyalty shell

200

what are the 2 ways to redeem points

what is website or mobile app 

200

if the member gets error messages for FF contract cannot be accepted while booking, what should they do

what is change their reward preferences from airline to credits 

200

how does a customer keep the insiders account active?

what is using their account 1 time yearly? 

200

what is the test account log in for Eplus account

what is 7n7dfrf National1

200

where do we send EMC duplicate accounts too?

what is nowhere we do these ourselves in renter Maintenance 

300

when will the customers Eplus points expire? 

what is 3 years from the date of the last rental

300

how many credits earned for a 22 day rental 

what is 5 credits 

300

can Alamo insiders bypass the counter?

what is no they must have registered for skip the counter and the location must participate in the skip the counter? 

300

what extra step in CCAPP do we do for name mismatched retro claim rentals

What is auto reject with resubmit for auto processing? 

300

how long does a merge request take 

what is 3-5 days

400

how would a customer find their membership materials  

400

what is is the amount of money we can refund adding free days to a rental out of licensee location

what is 100.00

400

what are the steps to refund the penalty fee for pre-paid reservations in ODDY 

what is finance, treasury function, credit card, then cancelled no show reservations 

400

how long does it take for 7672 to process free day transfers for EMC accounts.

what is 3-5 business days

400

how do we do a cross brand merge

what is email 7672_loyalty@ehi.com

500

how long until a customer can see they had earned a PYP on any rental 

what is up too 3 weeks,

500

how does an AMEX customer get the tier upgrade ?

what is the american express website benefits dashboard, Car rental privileges

500

what make a Alamo reservation eligible for skip the counter 

what is reservation not be more then 30 days and made at least 24 hours in advanced

500

how do we process retro claims on EMC international rentals missing free days 

what is have the customer email the invoice they got from the branch at time of return then send over to im_emerald@erac.com

500

whats the time frame for rentals to qualify for cross brand merges. 

what is 6 months of rentals.