Misc.
Click Locate
Event types
Scheduling Live Call
Insurance
100

The cancellation policy applies to all patients except ones with what 2 insurances?

What is Kaiser and triwest?

100

This is the system we use when searching provider availability. 

What is Click Locate?

100

Typically MM appointments are this long

What is 60 mins?

100

These are the 5 key points to chart when scheduling a live call.

What is demographics, status, client defined, pharmacy, relations/roles?

100

This is documentation sent from a provider requesting a patient to be seen.

What is an authorization?

200

Starting in this month patients are required to be seen in person for their initial consult.

What is November?

200
This means a provider is accepting new patients for a specific treatment on Click Locate. 

What is a green "Y"?

200

Typically the adolescent NP consult appts are this long.

What is 90 mins?

200

We use this when the demographics are not collected during the call. 

What is default information.

200

If a pt has a member ID that begins with "XEA" what insurance payor will I enter into NextGen?

What is Magellan?

300
The color orange indicates this in the provider appointment book.

What is provider out of Office?

300

This is typically the new patient max.

What is 4?

300

This provider runs the program for Reproduction Pyschiatry.

Who is Dr. Olsumini (Simni) Bamgbose

300

These blocks are typically used for new patient appointments for newer providers. 

What are yellow blocks?

300

This tool is used to determine if a pts insurance is Blue Cross or Anthem in CA.

What is the claims routing tool?

400

This is the team specializing in verifying insurance coverage.

Who is BI?

400

We know a provider is accepting new ADHD patients if they are green in which 2 columns in Click Locate?

What are the ADHD and E&M columns?

400

This providers use their own event types for OCD MM.

Who is NP Marks?

400

This is optional to send to the pt once they are scheduled, which includes NP appt information and a link to create their patient portal.

What is the confirmation/ Welcome email?

400

UC Ship is an example of a common _______ plan.

What is a student plan?

500

Tis is a prescription nasal spray for treatment resistant depression.

What is ESKetamine?

500

This tool can be used to determine which providers are in office at what location on specific days.

What is the "Who is where" tool?

500

We schedule an ____ appt for a np seeking MM who has already been diagnosed with ADHD.

What is in person?

500

This is the duration of an ADHD Testing Review appointment.

What is 60 mins?

500

This is the number of encounters we enter into NextGen for a Triwest Auth.

What is 1000?